Beyond New Public Management. Answering the Claims of both Politics and Society
AbstractNew Public Management held the promise of changing traditional bureaucracies into a results-oriented and transparent form of government. Though many of the principles of NPM are being implemented as a way of thinking about government it has been largely discredited. This paper gives examples from Switzerland and The Netherlands where the premises of NPM have either explicitly or implicitly been rejected. The paper concludes by suggesting reasons that led to the decline of NPM and concludes by offering a ‘conceptual restart’ of public administrative reform. This is based on a constructive mix between aspects of NPM and traditional administration, leading to a New Public Administration. Copyright Springer Science + Business Media, Inc. 2005
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Bibliographic InfoArticle provided by Springer in its journal Public Organization Review.
Volume (Year): 5 (2005)
Issue (Month): 1 (December)
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Web page: http://www.springerlink.com/link.asp?id=106610
New Public Management; organization; public sector; benchmarking; culture clash; trust; total quality management;
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- Ali Farazmand, 2005. "Role of Government in an Era of Total Quality Management (TQM) and Globalization: Challenges and Opportunities," Public Organization Review, Springer, vol. 5(3), pages 201-217, September.
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