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Chemotherapy appointment scheduling and daily outpatient–nurse assignment

Author

Listed:
  • Menel Benzaid

    (Ecole Polytechnique de Montréal)

  • Nadia Lahrichi

    (Ecole Polytechnique de Montréal)

  • Louis-Martin Rousseau

    (Ecole Polytechnique de Montréal)

Abstract

Chemotherapy planning and patient–nurse assignment problems are complex multiobjective decision problems. Schedulers must make upstream decisions that affect daily operations. To improve productivity, we propose a two-stage procedure to schedule treatments for new patients, to plan nurse requirements, and to assign the daily patient mix to available nurses. We develop a mathematical formulation that uses a waiting list to take advantage of last-minute cancellations. In the first stage, we assign appointments to the new patients at the end of each day, we estimate the daily requirement for nurses, and we generate the waiting list. The second stage assigns patients to nurses while minimizing the number of nurses required. We test the procedure on realistically sized problems to demonstrate the impact on the cost effectiveness of the clinic.

Suggested Citation

  • Menel Benzaid & Nadia Lahrichi & Louis-Martin Rousseau, 2020. "Chemotherapy appointment scheduling and daily outpatient–nurse assignment," Health Care Management Science, Springer, vol. 23(1), pages 34-50, March.
    • Handle: RePEc:kap:hcarem:v:23:y:2020:i:1:d:10.1007_s10729-018-9462-6
    DOI: 10.1007/s10729-018-9462-6
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    References listed on IDEAS

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    1. Guillaume Lamé & Oualid Jouini & Julie Stal-Le Cardinal, 2016. "Outpatient Chemotherapy Planning: a Literature Review with Insights from a Case Study," Post-Print hal-01324488, HAL.
    2. Bohui Liang & Ayten Turkcan & Mehmet Erkan Ceyhan & Keith Stuart, 2015. "Improvement of chemotherapy patient flow and scheduling in an outpatient oncology clinic," International Journal of Production Research, Taylor & Francis Journals, vol. 53(24), pages 7177-7190, December.
    3. Jonathan C. Woodall & Tracy Gosselin & Amy Boswell & Michael Murr & Brian T. Denton, 2013. "Improving Patient Access to Chemotherapy Treatment at Duke Cancer Institute," Interfaces, INFORMS, vol. 43(5), pages 449-461, October.
    4. Yasin Gocgun & Martin Puterman, 2014. "Dynamic scheduling with due dates and time windows: an application to chemotherapy patient appointment booking," Health Care Management Science, Springer, vol. 17(1), pages 60-76, March.
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    Cited by:

    1. Giuliana Carello & Paolo Landa & Elena Tànfani & Angela Testi, 2022. "Master chemotherapy planning and clinicians rostering in a hospital outpatient cancer centre," Central European Journal of Operations Research, Springer;Slovak Society for Operations Research;Hungarian Operational Research Society;Czech Society for Operations Research;Österr. Gesellschaft für Operations Research (ÖGOR);Slovenian Society Informatika - Section for Operational Research;Croatian Operational Research Society, vol. 30(1), pages 159-187, March.
    2. Hadid, Majed & Elomri, Adel & Mekkawy, Tarek El & Jouini, Oualid & Kerbache, Laoucine & Hamad, Anas, 2022. "Operations management of outpatient chemotherapy process: An optimization-oriented comprehensive review," Operations Research Perspectives, Elsevier, vol. 9(C).
    3. Alireza F. Hesaraki & Nico P. Dellaert & Ton Kok, 2023. "Online scheduling using a fixed template: the case of outpatient chemotherapy drug administration," Health Care Management Science, Springer, vol. 26(1), pages 117-137, March.
    4. David D. Cho & Kurt M. Bretthauer & Jan Schoenfelder, 2023. "Patient-to-nurse ratios: Balancing quality, nurse turnover, and cost," Health Care Management Science, Springer, vol. 26(4), pages 807-826, December.
    5. Karakaya, Sırma & Gul, Serhat & Çelik, Melih, 2023. "Stochastic scheduling of chemotherapy appointments considering patient acuity levels," European Journal of Operational Research, Elsevier, vol. 305(2), pages 902-916.

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