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Psychosociological Techniques for Mass Transit Development: A French Experience

Author

Listed:
  • Philippe Rochefort

    (Société Centrale pour l'Équipment du Territoire, Siége Social, 4, Place Raoul Dautry, 75741, Paris, France)

Abstract

This paper describes a set of techniques which has been implemented in France over the past five years to help the significant development in mass transit that took place in most French cities. It does not refer to any sophisticated and/or new methodology but rather emphasizes a comprehensive approach to users' concerns. The starting point of this work is an observation. The users' perception of reality has very little in common with the operators' perceptions of the same reality.

Suggested Citation

  • Philippe Rochefort, 1981. "Psychosociological Techniques for Mass Transit Development: A French Experience," Interfaces, INFORMS, vol. 11(1), pages 75-77, February.
  • Handle: RePEc:inm:orinte:v:11:y:1981:i:1:p:75-77
    DOI: 10.1287/inte.11.1.75
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    Cited by:

    1. Lorelei Schmitt & Graham Currie & Alexa Delbosc, 2015. "Lost in transit? Unfamiliar public transport travel explored using a journey planner web survey," Transportation, Springer, vol. 42(1), pages 101-122, January.

    More about this item

    Keywords

    transportation: mass transit;

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