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Knowledge Management and Organizational Performance in the Egyptian Software Firms

Author

Listed:
  • Ahmed Seleim

    (Alexandria University, Egypt)

  • Omar Khalil

    (Kuwait University, Kuwait)

Abstract

Management research has often overlooked the role of knowledge and knowledge management (KM) in the analysis of organizations and their performance. Also, the literature on KM is short of empirical evidence on the likely interrelatedness of the KM processes. This investigation adopted a research model and used data from 38 Egyptian software firms to examine: (1) the relationship of the KM processes of knowledge acquisition, documentation, transfer, creation, and application to organizational performance, and (2) a number of relationships within the KM processes themselves. The results suggest that knowledge application influences organizational performance, knowledge acquisition and knowledge creation influence knowledge application, and knowledge acquisition and knowledge transfer influence knowledge creation. Although they provide a limited support to the research mode, the results signify the value of continued examination and enhancement of such a model.

Suggested Citation

  • Ahmed Seleim & Omar Khalil, 2007. "Knowledge Management and Organizational Performance in the Egyptian Software Firms," International Journal of Knowledge Management (IJKM), IGI Global, vol. 3(4), pages 37-66, October.
    • Handle: RePEc:igg:jkm000:v:3:y:2007:i:4:p:37-66
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    Cited by:

    1. Atkočiūnienė Zenona & Praspaliauskytė Greta, 2018. "The Influence of Intellectual Capital and Knowledge Management on Organizational Performance in Lithuanian Software Companies," Ekonomika (Economics), Sciendo, vol. 97(2), pages 106-120, December.
    2. Ghasemaghaei, Maryam & Calic, Goran, 2020. "Assessing the impact of big data on firm innovation performance: Big data is not always better data," Journal of Business Research, Elsevier, vol. 108(C), pages 147-162.
    3. Ghasemaghaei, Maryam & Calic, Goran, 2019. "Does big data enhance firm innovation competency? The mediating role of data-driven insights," Journal of Business Research, Elsevier, vol. 104(C), pages 69-84.
    4. Ljiljana Kašćelan & Mirjana Pejić Bach & Biljana Rondović & Tamara Đuričković, 2020. "The interaction between social media, knowledge management and service quality: A decision tree analysis," PLOS ONE, Public Library of Science, vol. 15(8), pages 1-30, August.
    5. Cegarra-Navarro, Juan-Gabriel & Soto-Acosta, Pedro & Wensley, Anthony K.P., 2016. "Structured knowledge processes and firm performance: The role of organizational agility," Journal of Business Research, Elsevier, vol. 69(5), pages 1544-1549.
    6. Mohammad Q. Ahmad Al-Qarioti, 2015. "The Impact of Knowledge Management on Organizational Performance: An Empirical Study of Kuwait University," Eurasian Journal of Business and Management, Eurasian Publications, vol. 3(4), pages 36-54.

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