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Evaluation of world-class manufacturing systems: a case of Indian automotive industries

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  • K.S. Sangwan
  • A.K. Digalwar

Abstract

Many industries are implementing World-Class Manufacturing (WCM) systems to compete in the global market. However, the researchers in the area of WCM have not paid much attention to the techniques/methodologies for the evaluation of WCM systems. This paper presents a set of validated critical success factors and their performance variables for WCM industries. The reliability and validity analyses were carried out by using the SPSS® 11.5 statistical tool on the data obtained from the Indian automotive industries. A multiattribute decision model, i.e., Performance Value Analysis (PVA), was developed for the evaluation of WCM systems. The usefulness of the model is demonstrated using a case situation of the Indian automotive industry. By utilising this model, it is expected that managers/decision makers will acquire sufficient confidence in evaluating world-class automotive industries.

Suggested Citation

  • K.S. Sangwan & A.K. Digalwar, 2008. "Evaluation of world-class manufacturing systems: a case of Indian automotive industries," International Journal of Services and Operations Management, Inderscience Enterprises Ltd, vol. 4(6), pages 687-708.
    • Handle: RePEc:ids:ijsoma:v:4:y:2008:i:6:p:687-708
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    Cited by:

    1. Joshi, Deepika & Nepal, Bimal & Rathore, Ajay Pal Singh & Sharma, Dipti, 2013. "On supply chain competitiveness of Indian automotive component manufacturing industry," International Journal of Production Economics, Elsevier, vol. 143(1), pages 151-161.

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