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Measuring satisfaction in buyer-supplier relationship from suppliers perspective

Author

Listed:
  • Purushottam L. Meena
  • S.P. Sarmah
  • Santanu Sinha

Abstract

Supplier performance evaluation in buyer-supplier relationships from the buyer perspective is an important research issue among researchers and practitioners. Many studies have been conducted to measure the buyer's satisfaction with the supplier's performance in buyer-supplier relationships. However, very few studies present in the literature that deal with measurement of suppliers' satisfaction in buyer-supplier relationships. The purpose of this study is to identify the factors that affect the suppliers' satisfaction in buyer-supplier relationships and explore their relationships with suppliers' satisfaction. A questionnaire survey was conducted among 300 suppliers organisation. Based on the influencing factors, four hypotheses were developed and tested in the framework of structural equation modelling.

Suggested Citation

  • Purushottam L. Meena & S.P. Sarmah & Santanu Sinha, 2012. "Measuring satisfaction in buyer-supplier relationship from suppliers perspective," International Journal of Business Performance and Supply Chain Modelling, Inderscience Enterprises Ltd, vol. 4(1), pages 60-74.
    • Handle: RePEc:ids:ijbpsc:v:4:y:2012:i:1:p:60-74
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    Cited by:

    1. Katiyar, Rajesh & Meena, Purushottam L. & Barua, Mukesh Kumar & Tibrewala, Rajen & Kumar, Gopal, 2018. "Impact of sustainability and manufacturing practices on supply chain performance: Findings from an emerging economy," International Journal of Production Economics, Elsevier, vol. 197(C), pages 303-316.
    2. C.K. Ambilikumar & M. Bhasi & G. Madhu, 2015. "Modelling and analysis of coordination of a three-level supply chain with use of price discount along with delay in payment," International Journal of Business Performance and Supply Chain Modelling, Inderscience Enterprises Ltd, vol. 7(1), pages 71-91.

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