Organisational players' role in CSR: a study of qualifying performance determinants of non-governmental and public sector organisations

Corporate social responsibility (CSR) is a concept with many definitions, as such, ongoing debates on what it entails and how it should be implemented have been offered by practitioners and scholars. Further, organisations' core businesses have served for questioning when it comes to declaring a firm socially responsible. Therefore, is it appropriate for organisations to be considered socially responsible merely because their core business is to service society? This paper contributes to the understanding of the fine line between declared socially responsible organisations and the engagement in corporate social responsibility by analysing four organisations, two from the public sector and two non-governmental organisations operating in Mexico.