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SMEs' intention towards the adoption of mobile marketing: a case of Pakistan

Author

Listed:
  • Masood Ul Hassan
  • Maimoona Malik
  • Zeeshan Iqbal

Abstract

The fastest growing marketing phenomena, around the world especially in small and medium enterprises (SMEs) of developed and developing economies, is the adoption of mobile marketing which radically influences ways of advertising. However, Pakistani SMEs are less interested towards the adoption of mobile marketing. Therefore, this study aimed to develop and examine a parsimonious structure of multiple constructs comprised as technological (perceived usefulness, perceived ease of use), organisational (subjective norms, financial resources) and environment (competitive pressure, customers pressure and technological support) through the theoretical lens of technology-organisation-environment (TOE). Convenient sampling technique was used for data collection by distributing self-administrated questionnaires among the top-management of SMEs in Pakistan. Furthermore, structural equation modelling with the help of SmartPLS was used to analyse the yielded data. The study results empower the policy makers and academicians to gain in-depth knowledge of the drivers associated with intention to adopt m-marketing by Pakistani SMEs.

Suggested Citation

  • Masood Ul Hassan & Maimoona Malik & Zeeshan Iqbal, 2018. "SMEs' intention towards the adoption of mobile marketing: a case of Pakistan," International Journal of Business Forecasting and Marketing Intelligence, Inderscience Enterprises Ltd, vol. 4(4), pages 400-425.
  • Handle: RePEc:ids:ijbfmi:v:4:y:2018:i:4:p:400-425
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    Cited by:

    1. Abdul Waheed & Qingyu Zhang, 2022. "Effect of CSR and Ethical Practices on Sustainable Competitive Performance: A Case of Emerging Markets from Stakeholder Theory Perspective," Journal of Business Ethics, Springer, vol. 175(4), pages 837-855, February.

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