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Emotional Intelligence and Job Performance: A Study among Malaysian Administrators

Author

Listed:
  • Maryam Mahdinezhad
  • Mohammad Shahhosseini
  • Sedigheh Shakib Kotamjani
  • Kuan Wai Bing
  • Emilda Hashim

Abstract

This study aims to explore the association between emotional intelligence and job performance amongst academic administrators in Malaysia. The data was collected by using questionnaires and descriptive statistic was employed to investigate the strength of the linear relationship between emotional intelligence and performance. Results obtained from surveying a sample of 196 academic administrators showed that emotional intelligence positively correlated with job performance. It is argued that the higher level of emotional intelligence predicts the learning establishments. The results indicate that to boost emotional intelligence among academic administrators, several contributing social factors are affected, such as developing a new cohort of highly-competent emotionally skilled administrators who can manage changeable situations at higher intelligence in the higher education. The article implies that predisposition of emotional intelligent support educational administrators regarding their selection and recruitment across higher learning institutions.

Suggested Citation

  • Maryam Mahdinezhad & Mohammad Shahhosseini & Sedigheh Shakib Kotamjani & Kuan Wai Bing & Emilda Hashim, 2017. "Emotional Intelligence and Job Performance: A Study among Malaysian Administrators," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 7(6), pages 953-956, June.
    • Handle: RePEc:hur:ijarbs:v:7:y:2017:i:6:p:953-956
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    References listed on IDEAS

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    1. George Gordon & Celia Whitchurch, 2007. "Managing Human Resources in Higher Education: The Implications of a Diversifying Workforce," Higher Education Management and Policy, OECD Publishing, vol. 19(2), pages 1-21.
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