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New Challenges for B2B Marketers

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  • PURCAREA, Theodor

Abstract

There is a real challenge in relation to B2B higher customers’ engagement, B2B companies failing to engage a significant percentage of their customer base, organizational infrastructure and culture representing major weaknesses. Now it’s time to rethink the B2B buyer’s journey, better understanding the ways of communication, and the practical tips on what and how to segment, developing content with clear segments in mind, and using personalization as an embedded function within the marketing department. Each relevant interaction must be done at scale, capitalizing on the abundance of data in order to make B2B marketing relevant to the accounts, clarifying how and why B2B prospects choose to buy, and what can be done to facilitate prospects buying decision process. B2B sellers must provide consistent content on each channel, prioritizing leads from inbound channels, never separating leads and contacts, and aligning marketing and sales, building the content marketing strategy around business outcomes.

Suggested Citation

  • PURCAREA, Theodor, 2016. "New Challenges for B2B Marketers," Holistic Marketing Management Journal, Holistic Marketing Management, vol. 6(2), pages 15-23, June.
  • Handle: RePEc:hmm:journl:v:6:y:2016:i:2:p:15-23
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    More about this item

    Keywords

    B2B Marketing; B2B Buyer’s Journey; Segmentation; Personalization; Marketing and Sales Alignment;
    All these keywords.

    JEL classification:

    • M31 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Marketing and Advertising - - - Marketing
    • D83 - Microeconomics - - Information, Knowledge, and Uncertainty - - - Search; Learning; Information and Knowledge; Communication; Belief; Unawareness

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