IDEAS home Printed from https://ideas.repec.org/a/hin/jnlnrp/563282.html
   My bibliography  Save this article

Nurses’ Patient-Centeredness and Perceptions of Care among Medicaid Patients in Hospital Obstetrical Units

Author

Listed:
  • Stephen J. Aragon
  • Liana J. Richardson
  • Wanda Lawrence
  • Sabina B. Gesell

Abstract

Objective . This study examined to what degree patient-centeredness—measured as an underlying ability of obstetrical nurses—influenced Medicaid patients’ satisfaction with care in hospital obstetrical units. Design . Multigroup structural equation modeling design, using three cross-sectional random samples ( each) from the 2003 Press Ganey National Inpatient Database. Setting . Self-administered mail surveys. Participants . 900 Medicaid recipients recently discharged from inpatient hospital obstetrical units across the United States. Methods . Multigroup structural equation modeling was used to test the goodness of fit between a hypothesized model based on the Primary Provider Theory and patients’ ratings of nurses. Results . The model fitted the data well, was stable across three random samples, and was sustained when compared to a competing model. The patient-centeredness of nurses significantly influenced overall patient satisfaction and explained 66% of its variability. When nurses’ patient-centeredness increased by one standard deviation, patients’ satisfaction increased by 0.80 standard deviation. Conclusion . This study offers a novel approach to the measurement of the patient-centeredness of nurses and a paradigm for increasing it and its influence on Medicaid patients’ satisfaction in hospital obstetrical units.

Suggested Citation

  • Stephen J. Aragon & Liana J. Richardson & Wanda Lawrence & Sabina B. Gesell, 2013. "Nurses’ Patient-Centeredness and Perceptions of Care among Medicaid Patients in Hospital Obstetrical Units," Nursing Research and Practice, Hindawi, vol. 2013, pages 1-7, August.
    • Handle: RePEc:hin:jnlnrp:563282
    DOI: 10.1155/2013/563282
    as

    Download full text from publisher

    File URL: http://downloads.hindawi.com/journals/NRP/2013/563282.pdf
    Download Restriction: no
    File URL: http://downloads.hindawi.com/journals/NRP/2013/563282.xml
    Download Restriction: no
    File URL: https://libkey.io/10.1155/2013/563282?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Danel, I. & Berg, C. & Johnson, C.H. & Atrash, H., 2003. "Magnitude of maternal morbidity during labor and delivery: United States, 1993-1997," American Journal of Public Health, American Public Health Association, vol. 93(4), pages 631-634.
    2. Epstein, Ronald M. & Franks, Peter & Fiscella, Kevin & Shields, Cleveland G. & Meldrum, Sean C. & Kravitz, Richard L. & Duberstein, Paul R., 2005. "Measuring patient-centered communication in Patient-Physician consultations: Theoretical and practical issues," Social Science & Medicine, Elsevier, vol. 61(7), pages 1516-1528, October.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Hyojung Tak & Gregory Ruhnke & Ya-Chen Shih, 2015. "The Association between Patient-Centered Attributes of Care and Patient Satisfaction," The Patient: Patient-Centered Outcomes Research, Springer;International Academy of Health Preference Research, vol. 8(2), pages 187-197, April.
    2. Lee, Yin-Yang & Lin, Julia L., 2010. "Do patient autonomy preferences matter? Linking patient-centered care to patient-physician relationships and health outcomes," Social Science & Medicine, Elsevier, vol. 71(10), pages 1811-1818, November.
    3. Mukherjee, Meghna, 2020. "The Management of Unequal Patient Status in Fertility Medicine: Donors' and Intended Parents’ Experiences of Participatory and Imposed Enrollment," Social Science & Medicine, Elsevier, vol. 247(C).
    4. Teal, Cayla R. & Street, Richard L., 2009. "Critical elements of culturally competent communication in the medical encounter: A review and model," Social Science & Medicine, Elsevier, vol. 68(3), pages 533-543, February.
    5. Davenport, Nancy H.M., 2011. "Medical residents' use of narrative templates in storytelling and diagnosis," Social Science & Medicine, Elsevier, vol. 73(6), pages 873-881, September.
    6. Liberati, Elisa Giulia & Gorli, Mara & Moja, Lorenzo & Galuppo, Laura & Ripamonti, Silvio & Scaratti, Giuseppe, 2015. "Exploring the practice of patient centered care: The role of ethnography and reflexivity," Social Science & Medicine, Elsevier, vol. 133(C), pages 45-52.
    7. Lo, Ming-Cheng Miriam & Bahar, Roxana, 2013. "Resisting the colonization of the lifeworld? Immigrant patients' experiences with co-ethnic healthcare workers," Social Science & Medicine, Elsevier, vol. 87(C), pages 68-76.
    8. Bergen, Clara & McCabe, Rose, 2021. "Negative stance towards treatment in psychosocial assessments: The role of personalised recommendations in promoting acceptance," Social Science & Medicine, Elsevier, vol. 290(C).
    9. Joanne R. Duffy & Barbara B. Brewer & Michael T. Weaver, 2014. "Revision and Psychometric Properties of the Caring Assessment Tool," Clinical Nursing Research, , vol. 23(1), pages 80-93, February.
    10. Antonio Noguera & María Arantzamendi & Jesús López-Fidalgo & Alfredo Gea & Alberto Acitores & Leire Arbea & Carlos Centeno, 2019. "Student’s Inventory of Professionalism (SIP): A Tool to Assess Attitudes towards Professional Development Based on Palliative Care Undergraduate Education," IJERPH, MDPI, vol. 16(24), pages 1-12, December.
    11. Lawless, Michael T. & Tieu, Matthew & Feo, Rebecca & Kitson, Alison L., 2021. "Theories of self-care and self-management of long-term conditions by community-dwelling older adults: A systematic review and meta-ethnography," Social Science & Medicine, Elsevier, vol. 287(C).
    12. Swastika Chandra & Masoud Mohammadnezhad, 2021. "Doctor–Patient Communication in Primary Health Care: A Mixed-Method Study in Fiji," IJERPH, MDPI, vol. 18(14), pages 1-12, July.
    13. Xesfingi, Sofia & Karamanis, Dimitrios, 2015. "In- and Out-patient satisfaction assessment: the case of a greek General Hospital," MPRA Paper 66672, University Library of Munich, Germany.
    14. Griffiths, Frances & Cave, Jonathan & Boardman, Felicity & Ren, Justin & Pawlikowska, Teresa & Ball, Robin & Clarke, Aileen & Cohen, Alan, 2012. "Social networks – The future for health care delivery," Social Science & Medicine, Elsevier, vol. 75(12), pages 2233-2241.
    15. Petra Boelens & Claire Taylor & Geoffrey Henning & Perla Marang-van de Mheen & Eloy Espin & Theo Wiggers & Jola Gore-Booth & Barbara Moss & Vincenzo Valentini & Cornelis Velde, 2014. "Involving Patients in a Multidisciplinary European Consensus Process and in the Development of a ‘Patient Summary of the Consensus Document for Colon and Rectal Cancer Care’," The Patient: Patient-Centered Outcomes Research, Springer;International Academy of Health Preference Research, vol. 7(3), pages 261-270, September.
    16. Mehmet Ozer Demir & Murat Alper Basaran & Biagio Simonetti, 2016. "Determining factors affecting healthcare service satisfaction utilizing fuzzy rule-based systems," Journal of Applied Statistics, Taylor & Francis Journals, vol. 43(13), pages 2474-2489, October.
    17. Elina Weiste & Sari Käpykangas & Lise-Lotte Uusitalo & Melisa Stevanovic, 2020. "Being Heard, Exerting Influence, or Knowing How to Play the Game? Expectations of Client Involvement among Social and Health Care Professionals and Clients," IJERPH, MDPI, vol. 17(16), pages 1-19, August.
    18. Franks, Peter & F Jerant, Anthony & Fiscella, Kevin & G Shields, Cleveland & J Tancredi, Daniel & M Epstein, Ronald, 2006. "Studying physician effects on patient outcomes: Physician interactional style and performance on quality of care indicators," Social Science & Medicine, Elsevier, vol. 62(2), pages 422-432, January.
    19. Fariba Ghaffari & Akram Ghahramanian & Vahid Zamanzadeh & Tonia C. Onyeka & Arefeh Davoodi & Effat Mazaheri & Mohammad Asghari‐Jafarabadi, 2020. "Patient‐centred communication for women with breast cancer: Relation to body image perception," Journal of Clinical Nursing, John Wiley & Sons, vol. 29(23-24), pages 4674-4684, December.
    20. O Rodríguez Nogueira & J Botella-Rico & M C Martínez González & M Leal Clavel & J Morera-Balaguer & A R Moreno-Poyato, 2020. "Construction and content validation of a measurement tool to evaluate person-centered therapeutic relationships in physiotherapy services," PLOS ONE, Public Library of Science, vol. 15(3), pages 1-19, March.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:hin:jnlnrp:563282. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Mohamed Abdelhakeem (email available below). General contact details of provider: https://www.hindawi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.