IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v15y2023i4p3746-d1072406.html
   My bibliography  Save this article

ICT Adoption for Sustainable Logistics Development in the HoReCa and Wholesale Sectors

Author

Listed:
  • Weronika Ceynowa

    (Department of Transport and Logistics, Gdynia Maritime University, 81-225 Gdynia, Poland)

  • Adam Przybylowski

    (Department of Transport and Logistics, Gdynia Maritime University, 81-225 Gdynia, Poland)

  • Piotr Wojtasik

    (Department of Transport and Logistics, Gdynia Maritime University, 81-225 Gdynia, Poland)

  • Łukasz Ciskowski

    (Department of Transport and Logistics, Gdynia Maritime University, 81-225 Gdynia, Poland)

Abstract

Applying Information and communication technologies (ICT) tools is crucial for businesses to stay competitive and sustainable. The aim of this study is to investigate the attitudes of the Hotel, Restaurant, and Catering sector (HoReCa) and wholesale companies towards using ICT tools to improve B2B communication and drive sustainable development. Through in-depth interviews with representatives from twenty HoReCa firms and seven wholesale suppliers, the ICT tool was found to be well received and could potentially improve the efficiency and sustainability of their cooperation. The hypothesis states that these sectors have significant potential to adopt novel tools to improve communication channels and make their logistics operations more sustainable. As part of the Incubator of Innovation 4.0 project grant at Gdynia Maritime University, a mobile application was developed to support the development of sustainable supply chains that minimize environmental impact, support long-term economic viability, and improve warehouse management and distribution channels for services and goods. This tool could facilitate the streamlining of processes and enable stakeholders to adapt to dynamic changes in the socio-economic environment, ultimately leading to more efficient and flexible operations.

Suggested Citation

  • Weronika Ceynowa & Adam Przybylowski & Piotr Wojtasik & Łukasz Ciskowski, 2023. "ICT Adoption for Sustainable Logistics Development in the HoReCa and Wholesale Sectors," Sustainability, MDPI, vol. 15(4), pages 1-21, February.
    • Handle: RePEc:gam:jsusta:v:15:y:2023:i:4:p:3746-:d:1072406
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/15/4/3746/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/2071-1050/15/4/3746/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Julia Planko & Maryse M.H. Chappin & Jacqueline Cramer & Marko P. Hekkert, 2019. "Coping with coopetition—Facing dilemmas in cooperation for sustainable development: The case of the Dutch smart grid industry," Business Strategy and the Environment, Wiley Blackwell, vol. 28(5), pages 665-674, July.
    2. Seung Hoo Jin & Sang Ok Choi, 2019. "The Effect of Innovation Capability on Business Performance: A Focus on IT and Business Service Companies," Sustainability, MDPI, vol. 11(19), pages 1-15, September.
    3. Bartłomiej Gładysz & Aleksander Buczacki & Cecilia Haskins, 2020. "Lean Management Approach to Reduce Waste in HoReCa Food Services," Resources, MDPI, vol. 9(12), pages 1-20, December.
    4. Seon Levius & Mahdi Safa & Kelly Weeks, 2018. "Information and communication technology strategies to improve international competitiveness in the wholesale and retail trade sector," International Journal of Business and Globalisation, Inderscience Enterprises Ltd, vol. 20(1), pages 128-138.
    5. Hitoshi Yamamoto & Takahisa Suzuki, 2018. "Effects of beliefs about sanctions on promoting cooperation in a public goods game," Palgrave Communications, Palgrave Macmillan, vol. 4(1), pages 1-6, December.
    6. Kyriakos Drivas, 2022. "The role of technology and relatedness in regional trademark activity," Regional Studies, Taylor & Francis Journals, vol. 56(2), pages 242-255, February.
    7. Khaled Saleh Al Omoush & Raed M. Al-Qirem & Zaid M. Al Hawatmah, 2018. "The degree of e-business entrepreneurship and long-term sustainability: an institutional perspective," Information Systems and e-Business Management, Springer, vol. 16(1), pages 29-56, February.
    8. Olga Orynycz & Karol Tucki & Miron Prystasz, 2020. "Implementation of Lean Management as a Tool for Decrease of Energy Consumption and CO 2 Emissions in the Fast Food Restaurant," Energies, MDPI, vol. 13(5), pages 1-26, March.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Eduardo da Silva Fernandes & Inês Hexsel Grochau & Carla Schwengber Ten Caten, 2023. "Impact Investing: Determinants of External Financing of Social Enterprises in Brazil," Sustainability, MDPI, vol. 15(15), pages 1-21, August.
    2. Kateryna Czerniachowska & Radosław Wichniarek & Krzysztof Żywicki, 2023. "A Model for an Order-Picking Problem with a One-Directional Conveyor and Buffer," Sustainability, MDPI, vol. 15(18), pages 1-18, September.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Salma S. Abed, 2021. "Women Entrepreneurs’ Adoption of Mobile Applications for Business Sustainability," Sustainability, MDPI, vol. 13(21), pages 1-15, October.
    2. Yuan Chen, 2020. "RETRACTED ARTICLE: Research on personalized recommendation algorithm based on user preference in mobile e-commerce," Information Systems and e-Business Management, Springer, vol. 18(4), pages 837-850, December.
    3. Enrique Acebo & José‐Ángel Miguel‐Dávila & Mariano Nieto, 2021. "External stakeholder engagement: Complementary and substitutive effects on firms' eco‐innovation," Business Strategy and the Environment, Wiley Blackwell, vol. 30(5), pages 2671-2687, July.
    4. Kyriakos Drivas & Claire Economidou & Ioannis Kaplanis & Maria Theano Tagaraki, 2021. "Smart Specialization in a Subnational Context: Evidence From Greece," SPOUDAI Journal of Economics and Business, SPOUDAI Journal of Economics and Business, University of Piraeus, vol. 71(3-4), pages 3-12, July-Dece.
    5. Jafari-Sadeghi, Vahid & Amoozad Mahdiraji, Hannan & Busso, Donatella & Yahiaoui, Dorra, 2022. "Towards agility in international high-tech SMEs: Exploring key drivers and main outcomes of dynamic capabilities," Technological Forecasting and Social Change, Elsevier, vol. 174(C).
    6. Alicia Llorca-Ponce & Gregorio Rius-Sorolla & Francisco J. Ferreiro-Seoane, 2021. "Is Innovation a Driver of Sustainability? An Analysis from a Spanish Region," Sustainability, MDPI, vol. 13(16), pages 1-30, August.
    7. Rohe, Sebastian & Chlebna, Camilla, 2022. "The evolving role of networking organizations in advanced sustainability transitions," Technological Forecasting and Social Change, Elsevier, vol. 183(C).
    8. Siarhei Manzhynski & Frank Figge, 2020. "Coopetition for sustainability: Between organizational benefit and societal good," Business Strategy and the Environment, Wiley Blackwell, vol. 29(3), pages 827-837, March.
    9. Munten, Pauline & Vanhamme, Joëlle & Maon, François & Swaen, Valérie & Lindgreen, Adam, 2021. "Addressing tensions in coopetition for sustainable innovation: Insights from the automotive industry," Journal of Business Research, Elsevier, vol. 136(C), pages 10-20.
    10. Bacon, Emily & Williams, Michael D. & Davies, Gareth, 2020. "Coopetition in innovation ecosystems: A comparative analysis of knowledge transfer configurations," Journal of Business Research, Elsevier, vol. 115(C), pages 307-316.
    11. Ilir Morina, 2022. "The Impact of Innovation and Knowledge Management on Enterprises Revenues in Serbia," International Journal of Economics & Business Administration (IJEBA), International Journal of Economics & Business Administration (IJEBA), vol. 0(1), pages 15-28.
    12. Carolina Castaldi & Sandro Mendonca, 2021. "Regions and trademarks. Research opportunities and policy insights from leveraging trademarks in regional innovation studies," Papers in Evolutionary Economic Geography (PEEG) 2138, Utrecht University, Department of Human Geography and Spatial Planning, Group Economic Geography, revised Dec 2021.
    13. Yelizaveta Chernysh & Hynek Roubík, 2020. "International Collaboration in the Field of Environmental Protection: Trend Analysis and COVID-19 Implications," Sustainability, MDPI, vol. 12(24), pages 1-17, December.
    14. Lin, Hsiu-Fen, 2022. "IT resources and quality attributes: The impact on electronic green supply chain management implementation and performance," Technology in Society, Elsevier, vol. 68(C).
    15. Benny Lianto, 2023. "Identifying Key Assessment Factors for a Company’s Innovation Capability Based on Intellectual Capital: An Application of the Fuzzy Delphi Method," Sustainability, MDPI, vol. 15(7), pages 1-21, March.
    16. Chuanyi Wang & Jiale Yang & Zhe Cheng & Chaoqun Ni, 2019. "Postgraduate Education of Board Members and R&D Investment—Evidence from China," Sustainability, MDPI, vol. 11(22), pages 1-17, November.
    17. Al-Omoush, Khaled Saleh & Simón-Moya, Virginia & Al-ma'aitah, Mohammad Atwah & Sendra-García, Javier, 2021. "The determinants of social CRM entrepreneurship: An institutional perspective," Journal of Business Research, Elsevier, vol. 132(C), pages 21-31.
    18. Salim Morched & Ben Mohamed Ezzeddine & Anis Jarboui, 2023. "The impact of innovation type on the performance and social responsibility of French manufacturing companies," Environment Systems and Decisions, Springer, vol. 43(3), pages 433-452, September.
    19. Carolina Castaldi & Kyriakos Drivas, 2023. "Relatedness, Cross-relatedness and Regional Innovation Specializations: An Analysis of Technology, Design, and Market Activities in Europe and the US," Economic Geography, Taylor & Francis Journals, vol. 99(3), pages 253-284, May.
    20. Ilir Morina, 2021. "The Impact of Innovation and Knowledge Management on Enterprises’ Revenues in Serbia," European Research Studies Journal, European Research Studies Journal, vol. 0(4), pages 905-917.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:15:y:2023:i:4:p:3746-:d:1072406. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.