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Resilience and Sustainable Urban Tourism: Understanding Local Communities’ Perceptions after a Crisis

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  • Ana Brochado

    (DINÂMIA’CET—Centro de Estudos sobre a Mudança Socioeconómica e o Território and Instituto Universitário de Lisboa (ISCTE-IUL), 1649-026 Lisboa, Portugal)

  • Paula Rodrigues

    (COMEGI—Research Centre in Organisations, Markets and Industrial Management, Universidade Lusíada, 4100-346 Porto, Portugal)

  • Ana Sousa

    (COMEGI—Research Centre in Organisations, Markets and Industrial Management, Universidade Lusíada, 4100-346 Porto, Portugal)

  • Ana Pinto Borges

    (COMEGI—Research Centre in Organisations, Markets and Industrial Management, CICET-FCVC—Research Centre in Business Sciences and Tourism, ISAG-European Business School, 4100-442 Porto, Portugal)

  • Mónica Veloso

    (Universidad Autónoma de Madrid, 28049 Madrid, Spain)

  • Mónica Gómez-Suárez

    (Universidad Autónoma de Madrid, 28049 Madrid, Spain)

Abstract

This study sought to examine the coronavirus COVID-19 pandemic’s impacts on local communities whose residents are directly or indirectly affected by city tourism. Qualitative research was conducted via in-depth interviews and Leximancer software analysis to explore locals’ perceptions in two highly tourism-dependent southern European cities. While the crisis has had predominantly negative impacts on tourism, the pandemic’s positive effects could contribute to cities’ greater resilience and more sustainable tourism models. The results highlight the variables that residents perceive as having the most influence on city tourism, as well as providing insights into locals’ expectations for the future.

Suggested Citation

  • Ana Brochado & Paula Rodrigues & Ana Sousa & Ana Pinto Borges & Mónica Veloso & Mónica Gómez-Suárez, 2023. "Resilience and Sustainable Urban Tourism: Understanding Local Communities’ Perceptions after a Crisis," Sustainability, MDPI, vol. 15(18), pages 1-21, September.
  • Handle: RePEc:gam:jsusta:v:15:y:2023:i:18:p:13298-:d:1233200
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    References listed on IDEAS

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