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The Effect of Benevolent Leadership on Job Engagement through Psychological Safety and Workplace Friendship Prevalence in the Tourism and Hospitality Industry

Author

Listed:
  • Hazem Ahmed Khairy

    (Department of Hotel Management, Faculty of Tourism and Hotels, University of Sadat City, Sadat City 32897, Egypt)

  • Sijun Liu

    (Department of Hotel, Resort, and Hospitality Management, Southern Utah University, Cedar City, UT 84720, USA)

  • Samar Sheikhelsouk

    (Business Administration Department, Faculty of Commerce, Menofia University, Shebin Elkom 32512, Egypt)

  • Ahmed M. EI-Sherbeeny

    (Department of Industrial Engineering, College of Engineering, King Saud University, P.O. Box 800, Riyadh 11421, Saudi Arabia)

  • Omar Alsetoohy

    (Department of Hotel Management, Faculty of Tourism and Hotels, University of Sadat City, Sadat City 32897, Egypt)

  • Bassam Samir Al-Romeedy

    (Department of Tourism Studies, Faculty of Tourism and Hotels, University of Sadat City, Sadat City 32897, Egypt)

Abstract

This study examines how job engagement (JE) is affected by benevolent leadership (BL). This study also explores psychological safety (PS) and workplace friendship (WF) as mediators. Data were collected from employees working in Egypt’s five-star hotels and category (A) travel agencies. There were 320 valid responses that were analyzed using PLS-SEM. The findings demonstrated that there is a positive relationship between benevolent leadership and job engagement. There were positive relationships between benevolent leadership and PS/WF. The findings also revealed a positive relationship between PS/WF and job engagement. In addition, the findings revealed that psychological safety and workplace friendship mediate the relationship between BL and JE. This research contributes to the studies on BL, PS, and WF in terms of JE, specifically in the hospitality and tourism context. It also includes suggestions for enhancing the workplace environment in hotel and tourism enterprises via BL, PS, and WF.

Suggested Citation

  • Hazem Ahmed Khairy & Sijun Liu & Samar Sheikhelsouk & Ahmed M. EI-Sherbeeny & Omar Alsetoohy & Bassam Samir Al-Romeedy, 2023. "The Effect of Benevolent Leadership on Job Engagement through Psychological Safety and Workplace Friendship Prevalence in the Tourism and Hospitality Industry," Sustainability, MDPI, vol. 15(17), pages 1-22, September.
    • Handle: RePEc:gam:jsusta:v:15:y:2023:i:17:p:13245-:d:1232572
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    References listed on IDEAS

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