IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v14y2022i9p5719-d811596.html
   My bibliography  Save this article

Staying at Work? The Impact of Social Support on the Perception of the COVID-19 Epidemic and the Mediated Moderating Effect of Career Resilience in Tourism

Author

Listed:
  • Su-Hsin Lee

    (Department of Geography, National Taiwan Normal University, No. 162, Sec. 1, Heping E. Rd., Da’an District, Taipei City 106308, Taiwan)

  • Hsiao-Ting Kao

    (Department of Geography, National Taiwan Normal University, No. 162, Sec. 1, Heping E. Rd., Da’an District, Taipei City 106308, Taiwan
    Department of Health and Leisure Management, St. Mary’s Junior College of Medicine, Nursing and Management, No.100, Ln. 265, Sec. 2, Sanxing Rd., Sanxing Township 266003, Yilan County, Taiwan)

  • Pei-Chen Kung

    (Department of Geography, National Taiwan Normal University, No. 162, Sec. 1, Heping E. Rd., Da’an District, Taipei City 106308, Taiwan)

Abstract

The COVID-19 epidemic has caused dramatic impacts and changes in the tourism industry, and job insecurity and emotional exhaustion have created psychological stress and negative emotions. Social support for Taiwan tourism workers (travel agency, transportation industry, lodging industry, tourism and leisure industry, etc.) plays an important role in their career resilience. However, not all of the potential social support moderators have a critical impact. This study used PLS-SEM analysis to survey 373 respondents by using an online questionnaire to investigate the critical influence of social support on the spread of COVID-19 using career motivation theory. In addition to the direct relationship between the individual’s psychological resilience and social support, the strategy of social support (family and friends, national relief policies and workplace support) is also pointed out. The results of the study illustrate the effectiveness of workplace support in combating the epidemic. This study provides information on effective resistance to the epidemic, how to prolong career resilience during unexpected shocks and stresses, and how to understand the mechanisms of adaptation or resilience in adversity and complements the study of factors and literature base in resilience research. It is also used as a study of the impact factors and industry strategy planning in future research.

Suggested Citation

  • Su-Hsin Lee & Hsiao-Ting Kao & Pei-Chen Kung, 2022. "Staying at Work? The Impact of Social Support on the Perception of the COVID-19 Epidemic and the Mediated Moderating Effect of Career Resilience in Tourism," Sustainability, MDPI, vol. 14(9), pages 1-20, May.
    • Handle: RePEc:gam:jsusta:v:14:y:2022:i:9:p:5719-:d:811596
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/14/9/5719/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/2071-1050/14/9/5719/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Zhang, Linfeng & Yang, Hangjun & Wang, Kun & Zhan, Yi & Bian, Lei, 2020. "Measuring imported case risk of COVID-19 from inbound international flights --- A case study on China," Journal of Air Transport Management, Elsevier, vol. 89(C).
    2. Rudolph, Cort W. & Allan, Blake & Clark, Malissa & Hertel, Guido & Hirschi, Andreas & Kunze, Florian & Shockley, Kristen & Shoss, Mindy & Sonnentag, Sabine & Zacher, Hannes, 2021. "Pandemics: Implications for research and practice in industrial and organizational psychology," Industrial and Organizational Psychology, Cambridge University Press, vol. 14(1-2), pages 1-35, June.
    3. Karabulut, Gokhan & Bilgin, Mehmet Huseyin & Demir, Ender & Doker, Asli Cansin, 2020. "How pandemics affect tourism: International evidence," Annals of Tourism Research, Elsevier, vol. 84(C).
    4. Clement Stone & Michael Sobel, 1990. "The robustness of estimates of total indirect effects in covariance structure models estimated by maximum," Psychometrika, Springer;The Psychometric Society, vol. 55(2), pages 337-352, June.
    5. Albert Assaf & Raffaele Scuderi, 2020. "COVID-19 and the recovery of the tourism industry," Tourism Economics, , vol. 26(5), pages 731-733, August.
    6. Julio Torales & Marcelo O’Higgins & João Mauricio Castaldelli-Maia & Antonio Ventriglio, 2020. "The outbreak of COVID-19 coronavirus and its impact on global mental health," International Journal of Social Psychiatry, , vol. 66(4), pages 317-320, June.
    7. Czerny, Achim I. & Fu, Xiaowen & Lei, Zheng & Oum, Tae H., 2021. "Post pandemic aviation market recovery: Experience and lessons from China," Journal of Air Transport Management, Elsevier, vol. 90(C).
    8. Jiuping Xu & Ying Wei, 2013. "Social Support as a Moderator of the Relationship between Anxiety and Depression: An Empirical Study with Adult Survivors of Wenchuan Earthquake," PLOS ONE, Public Library of Science, vol. 8(10), pages 1-1, October.
    9. Sun, Xiaoqian & Wandelt, Sebastian & Zhang, Anming, 2020. "How did COVID-19 impact air transportation? A first peek through the lens of complex networks," Journal of Air Transport Management, Elsevier, vol. 89(C).
    10. Reinartz, Werner & Haenlein, Michael & Henseler, Jörg, 2009. "An empirical comparison of the efficacy of covariance-based and variance-based SEM," International Journal of Research in Marketing, Elsevier, vol. 26(4), pages 332-344.
    11. Suau-Sanchez, Pere & Voltes-Dorta, Augusto & Cugueró-Escofet, Natàlia, 2020. "An early assessment of the impact of COVID-19 on air transport: Just another crisis or the end of aviation as we know it?," Journal of Transport Geography, Elsevier, vol. 86(C).
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Sun, Xiaoqian & Wandelt, Sebastian & Zheng, Changhong & Zhang, Anming, 2021. "COVID-19 pandemic and air transportation: Successfully navigating the paper hurricane," Journal of Air Transport Management, Elsevier, vol. 94(C).
    2. Yiu, Cho Yin & Ng, Kam K.H. & Yu, Simon C.M. & Yu, Chun Wah, 2022. "Sustaining aviation workforce after the pandemic: Evidence from Hong Kong aviation students toward skills, specialised training, and career prospects through a mixed-method approach," Transport Policy, Elsevier, vol. 128(C), pages 179-192.
    3. Warnock-Smith, David & Graham, Anne & O'Connell, John F. & Efthymiou, Marina, 2021. "Impact of COVID-19 on air transport passenger markets: Examining evidence from the Chinese market," Journal of Air Transport Management, Elsevier, vol. 94(C).
    4. Zhang, Linfeng & Yang, Hangjun & Wang, Kun & Bian, Lei & Zhang, Xian, 2021. "The impact of COVID-19 on airline passenger travel behavior: An exploratory analysis on the Chinese aviation market," Journal of Air Transport Management, Elsevier, vol. 95(C).
    5. Hanson, Daniel & Toru Delibasi, Tuba & Gatti, Matteo & Cohen, Shamai, 2022. "How do changes in economic activity affect air passenger traffic? The use of state-dependent income elasticities to improve aviation forecasts," Journal of Air Transport Management, Elsevier, vol. 98(C).
    6. Kim, Myeonghyeon & Sohn, Jeongwoong, 2022. "Passenger, airline, and policy responses to the COVID-19 crisis: The case of South Korea," Journal of Air Transport Management, Elsevier, vol. 98(C).
    7. Kuo, Pei-Fen & Brawiswa Putra, I Gede & Setiawan, Faizal Azmi & Wen, Tzai-Hung & Chiu, Chui-Sheng & Sulistyah, Umroh Dian, 2022. "The impact of the COVID-19 pandemic on O-D flow and airport networks in the origin country and in Northeast Asia," Journal of Air Transport Management, Elsevier, vol. 100(C).
    8. Liu, Anyu & Kim, Yoo Ri & O'Connell, John Frankie, 2021. "COVID-19 and the aviation industry: The interrelationship between the spread of the COVID-19 pandemic and the frequency of flights on the EU market," Annals of Tourism Research, Elsevier, vol. 91(C).
    9. Zhou, Huiyu & Wang, Yacan & Huscroft, Joseph R. & Bai, Kailing, 2021. "Impacts of COVID-19 and anti-pandemic policies on urban transport—an empirical study in China," Transport Policy, Elsevier, vol. 110(C), pages 135-149.
    10. Su, Min & Hu, Baoyang & Luan, Weixin & Tian, Chuang, 2022. "Effects of COVID-19 on China's civil aviation passenger transport market," Research in Transportation Economics, Elsevier, vol. 96(C).
    11. Tolcha, Tassew Dufera, 2023. "The state of Africa's air transport market amid COVID-19, and forecasts for recovery," Journal of Air Transport Management, Elsevier, vol. 108(C).
    12. Becky Leshem & Gabriela Kashy-Rosenbaum & Miriam Schiff & Rami Benbenishty & Ruth Pat-Horenczyk, 2023. "Continuous Exposure to Terrorism during the COVID-19 Pandemic: A Moderated Mediation Model in the Israeli Context," IJERPH, MDPI, vol. 20(4), pages 1-13, February.
    13. Hou, Meng & Wang, Kun & Yang, Hangjun, 2021. "Hub airport slot Re-allocation and subsidy policy to speed up air traffic recovery amid COVID-19 pandemic --- case on the Chinese airline market," Journal of Air Transport Management, Elsevier, vol. 93(C).
    14. Sun, Xiaoqian & Wandelt, Sebastian & Zhang, Anming, 2021. "Technological and educational challenges towards pandemic-resilient aviation," Transport Policy, Elsevier, vol. 114(C), pages 104-115.
    15. Chen, Tiantian & Fu, Xiaowen & Hensher, David A. & Li, Zhi-Chun & Sze, N.N., 2022. "Air travel choice, online meeting and passenger heterogeneity – An international study on travellers’ preference during a pandemic," Transportation Research Part A: Policy and Practice, Elsevier, vol. 165(C), pages 439-453.
    16. Choi, Jong Hae, 2021. "Changes in airport operating procedures and implications for airport strategies post-COVID-19," Journal of Air Transport Management, Elsevier, vol. 94(C).
    17. Sun, Xiaoqian & Wandelt, Sebastian & Zhang, Anming, 2023. "A data-driven analysis of the aviation recovery from the COVID-19 pandemic," Journal of Air Transport Management, Elsevier, vol. 109(C).
    18. Xue, Dabin & Liu, Zhizhao & Wang, Bing & Yang, Jian, 2021. "Impacts of COVID-19 on aircraft usage and fuel consumption: A case study on four Chinese international airports," Journal of Air Transport Management, Elsevier, vol. 95(C).
    19. Xi Wu & Adam Blake, 2023. "The Impact of the COVID-19 Crisis on Air Travel Demand: Some Evidence From China," SAGE Open, , vol. 13(1), pages 21582440231, January.
    20. Davide Provenzano & Serena Volo, 2022. "Tourism recovery amid COVID-19: The case of Lombardy, Italy," Tourism Economics, , vol. 28(1), pages 110-130, February.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:14:y:2022:i:9:p:5719-:d:811596. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.