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Citizens’ Involvement in E-Government in the European Union: The Rising Importance of the Digital Skills

Author

Listed:
  • Luisa Fernanda Rodriguez-Hevía

    (Department of Business Economy, Alfonso X el Sabio University, 28016 Madrid, Spain)

  • Julio Navío-Marco

    (Department of Management & Business Organization, UNED, 28040 Madrid, Spain)

  • Luis Manuel Ruiz-Gómez

    (Department of Management & Business Organization, UNED, 28040 Madrid, Spain)

Abstract

This paper studies what factors influence European citizens in their e-government adoption and use, and whether there are differences within the European Union. A binary logistic regression model has been used to determine the profile of e-government users. The article highlights especially the influence of digital skills, as an increasingly influential factor, and opens up new areas of research such as the uses of e-government depending on the population density or sociodemographic factors. Given a certain lack of e-government studies at a pan-European level, this article provides an empirical comparative analysis in the EU and provides insights into the factors influencing the behaviour of European e-citizens.

Suggested Citation

  • Luisa Fernanda Rodriguez-Hevía & Julio Navío-Marco & Luis Manuel Ruiz-Gómez, 2020. "Citizens’ Involvement in E-Government in the European Union: The Rising Importance of the Digital Skills," Sustainability, MDPI, vol. 12(17), pages 1-19, August.
    • Handle: RePEc:gam:jsusta:v:12:y:2020:i:17:p:6807-:d:402386
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    References listed on IDEAS

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