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Bullying against Healthcare Professionals and Coping Strategies: A Scoping Review

Author

Listed:
  • Ana Rita Valente Ribeiro

    (Faculty of Human and Social Sciences, University Fernando Pessoa (UFP), 4249-004 Porto, Portugal)

  • Ana Isabel Sani

    (Faculty of Human and Social Sciences, University Fernando Pessoa (UFP), 4249-004 Porto, Portugal
    Fernando Pessoa Research, Innovation and Development Institute (FP-I3ID), Observatory Permanent Violence and Crime (OPVC), University Fernando Pessoa (UFP), 4249-004 Porto, Portugal
    Research Centre on Child Studies (CIEC), University of Minho, 4710-057 Braga, Portugal)

Abstract

Violence against healthcare professionals is an event that further burdens the daily lives of those who try every day to care for and assist those who need it most. In an attempt to overcome these events, there are coping strategies that can be used to reduce the stress caused. Therefore, this study aims to analyse the phenomenon of violence against healthcare professionals and the relationship between the bullying suffered by these professionals and the coping strategies they developed to overcome these moments. To this end, a scoping review was conducted in which eight articles were selected for final analysis from a total of 276 articles found in three electronic databases (EBSCO, PubMed, and Web of Science). This review concludes that the most common workplace bullying behaviours include excessive workloads, humiliation and ridicule, impossible deadlines, and verbal attacks. Professionals reported negative impacts, such as helplessness, depression, stress, insomnia, and the desire to change jobs. Victims of workplace bullying often expressed their intention to leave their current job or even abandon the profession. Problem-focused coping strategies are the most used. The studies indicated that workplace bullying negatively affects professionals in physical and mental terms, as well as in terms of quality of life at work, requiring more research and adoption of preventive measures to identify and combat the problem.

Suggested Citation

  • Ana Rita Valente Ribeiro & Ana Isabel Sani, 2024. "Bullying against Healthcare Professionals and Coping Strategies: A Scoping Review," IJERPH, MDPI, vol. 21(4), pages 1-13, April.
    • Handle: RePEc:gam:jijerp:v:21:y:2024:i:4:p:459-:d:1372742
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    References listed on IDEAS

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    1. Jie Shen & Hairong Yu & Yuanyuan Zhang & Anli Jiang, 2015. "Professional quality of life: A cross‐sectional survey among Chinese clinical nurses," Nursing & Health Sciences, John Wiley & Sons, vol. 17(4), pages 507-515, December.
    2. Sun Yee Yoo & Hye Young Ahn, 2020. "Nurses’ Workplace Bullying Experiences, Responses, and Ways of Coping," IJERPH, MDPI, vol. 17(19), pages 1-11, September.
    3. Haeyoung Lee & Young Mi Ryu & Mi Yu & Haejin Kim & Seieun Oh, 2022. "A Qualitative Meta-Synthesis of Studies on Workplace Bullying among Nurses," IJERPH, MDPI, vol. 19(21), pages 1-13, October.
    4. Matthew J Page & Joanne E McKenzie & Patrick M Bossuyt & Isabelle Boutron & Tammy C Hoffmann & Cynthia D Mulrow & Larissa Shamseer & Jennifer M Tetzlaff & Elie A Akl & Sue E Brennan & Roger Chou & Jul, 2021. "The PRISMA 2020 statement: An updated guideline for reporting systematic reviews," PLOS Medicine, Public Library of Science, vol. 18(3), pages 1-15, March.
    5. Peihang Sun & Xue Zhang & Yihua Sun & Hongkun Ma & Mingli Jiao & Kai Xing & Zheng Kang & Ning Ning & Yapeng Fu & Qunhong Wu & Mei Yin, 2017. "Workplace Violence against Health Care Workers in North Chinese Hospitals: A Cross-Sectional Survey," IJERPH, MDPI, vol. 14(1), pages 1-10, January.
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