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Factors Associated with Satisfaction of Hospital Physicians: A Systematic Review on European Data

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  • Alicja Domagała

    (Institute of Public Health, Faculty of Health Sciences, Jagiellonian University Medical College, 31-531 Krakow, Poland)

  • Małgorzata M. Bała

    (Chair of Epidemiology and Preventive Medicine, Department of Hygiene and Dietetics, Faculty of Medicine, Jagiellonian University Medical College, 31-034 Krakow, Poland)

  • Dawid Storman

    (Students’ Scientific Group of Systematic Reviews, Systematic Reviews Unit—Polish Cochrane Branch, Jagiellonian University Medical College, 31-034 Krakow, Poland)

  • Juan Nicolás Peña-Sánchez

    (Department of Community Health and Epidemiology, College of Medicine, University of Saskatchewan, Saskatoon, SK S7N5E5, Canada)

  • Mateusz J. Świerz

    (Students’ Scientific Group of Systematic Reviews, Systematic Reviews Unit—Polish Cochrane Branch, Jagiellonian University Medical College, 31-034 Krakow, Poland)

  • Mateusz Kaczmarczyk

    (Students’ Scientific Group of Systematic Reviews, Systematic Reviews Unit—Polish Cochrane Branch, Jagiellonian University Medical College, 31-034 Krakow, Poland)

  • Monika Storman

    (Systematic Reviews—Polish Cochrane Branch, Jagiellonian University Medical College, 31-034 Krakow, Poland monika.storman@wp.pl
    Department of Diabetology and Internal Medicine, Medical University of Warsaw, 02-097 Warszawa, Poland)

Abstract

Background: Physician satisfaction is a multidimensional concept related to many factors. Despite the wide range of research regarding factors affecting physician satisfaction in different European countries, there is a lack of literature reviews analyzing and summarizing current evidence. The aim of the article is to synthetize the literature studying the factors associated with physician satisfaction. Methods: We searched: MEDLINE, Embase, PsycINFO, CINAHL and the Cochrane Library from January 2000 to January 2017. The eligibility criteria included: (1) target population: physicians working in European hospitals; (2) quantitative research aimed at assessing physician satisfaction and associated factors; (3) use of validated tools. We performed a narrative synthesis. Results: After screening 8585 records, 368 full text articles were independently checked and finally 24 studies were included for qualitative analysis. The included studies surveyed 20,000 doctors from 12 European countries. The tools and scales used in the analyzed research to measure physician satisfaction varied to a large extent. We extracted all pre-specified factors, reported as statistically significant/non-significant. Analyzed factors were divided into three groups: personal, intrinsic and contextual factors. The majority of factors are modifiable and positively associated with characteristics of contextual factors, such as work-place setting/work environment. In the group of work-place related factors, quality of management/leadership, opportunity for professional development and colleague support have been deemed statistically significant in numerous studies. Conclusions: We identified more studies appraising the effect of contextual factors (such as work environment, work-place characteristics), highlighting a positive association between those factors and physician satisfaction, compared with personal and intrinsic factors. Numerous studies confirmed statistically significant associations between physician satisfaction and quality of management, professional development and colleague support/team climate. Due to the health workforce crisis, knowledge regarding physician satisfaction and associated factors is essential to healthcare managers and policy makers for more stable human resources management.

Suggested Citation

  • Alicja Domagała & Małgorzata M. Bała & Dawid Storman & Juan Nicolás Peña-Sánchez & Mateusz J. Świerz & Mateusz Kaczmarczyk & Monika Storman, 2018. "Factors Associated with Satisfaction of Hospital Physicians: A Systematic Review on European Data," IJERPH, MDPI, vol. 15(11), pages 1-21, November.
    • Handle: RePEc:gam:jijerp:v:15:y:2018:i:11:p:2546-:d:182560
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    References listed on IDEAS

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    1. Wilfried Laubach & Sabine Fischbeck, 2007. "Job Satisfaction and the Work Situation of Physicians: a survey at a German University hospital," International Journal of Public Health, Springer;Swiss School of Public Health (SSPH+), vol. 52(1), pages 54-59, February.
    2. Aalto, Anna-Mari & Heponiemi, Tarja & Väänänen, Ari & Bergbom, Barbara & Sinervo, Timo & Elovainio, Marko, 2014. "Is working in culturally diverse working environment associated with physicians’ work-related well-being? A cross-sectional survey study among Finnish physicians," Health Policy, Elsevier, vol. 117(2), pages 187-194.
    3. Wallace, Jean Elizabeth & Lemaire, Jane, 2007. "On physician well being--You'll get by with a little help from your friends," Social Science & Medicine, Elsevier, vol. 64(12), pages 2565-2577, June.
    4. Mascia, Daniele & Morandi, Federica & Cicchetti, Americo, 2014. "Hospital restructuring and physician job satisfaction: An empirical study," Health Policy, Elsevier, vol. 114(2), pages 118-127.
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    1. Alicja Domagała & Juan Nicolás Peña-Sánchez & Katarzyna Dubas-Jakóbczyk, 2018. "Satisfaction of Physicians Working in Polish Hospitals—A Cross-Sectional Study," IJERPH, MDPI, vol. 15(12), pages 1-16, November.
    2. Nannan Wu & Fan Ding & Ronghua Zhang & Yaoyao Cai & Hongfei Zhang, 2022. "The Relationship between Perceived Social Support and Life Satisfaction: The Chain Mediating Effect of Resilience and Depression among Chinese Medical Staff," IJERPH, MDPI, vol. 19(24), pages 1-15, December.
    3. Faten Amer & Sahar Hammoud & Haitham Khatatbeh & Huda Alfatafta & Abdulsalam Alkaiyat & Abdulnaser Ibrahim Nour & Dóra Endrei & Imre Boncz, 2022. "How to Engage Health Care Workers in the Evaluation of Hospitals: Development and Validation of BSC-HCW1—A Cross-Sectional Study," IJERPH, MDPI, vol. 19(15), pages 1-29, July.
    4. Pasquale Caponnetto & Silvia Platania & Marilena Maglia & Martina Morando & Stefania Valeria Gruttadauria & Roberta Auditore & Caterina Ledda & Venerando Rapisarda & Giuseppe Santisi, 2022. "Health Occupation and Job Satisfaction: The Impact of Psychological Capital in the Management of Clinical Psychological Stressors of Healthcare Workers in the COVID-19 Era," IJERPH, MDPI, vol. 19(10), pages 1-16, May.
    5. Katarzyna Dubas-Jakóbczyk & Alicja Domagała & Dorota Kiedik & Juan Nicolás Peña-Sánchez, 2019. "Exploring Satisfaction and Migration Intentions of Physicians in Three University Hospitals in Poland," IJERPH, MDPI, vol. 17(1), pages 1-15, December.
    6. Juan Nicolás Peña-Sánchez & Alicja Domagała & Katarzyna Dubas-Jakóbczyk & Maciej Polak, 2020. "A Multidimensional Questionnaire to Measure Career Satisfaction of Physicians: Validation of the Polish Version of the 4CornerSAT," IJERPH, MDPI, vol. 17(3), pages 1-11, February.

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