IDEAS home Printed from https://ideas.repec.org/a/ers/journl/vxxivy2021ispecial4p893-910.html
   My bibliography  Save this article

Conversion of Sars-Cov-2 Threats into Business Opportunities by Polish Outpatient Clinics

Author

Listed:
  • Piotr Korneta
  • Grzegorz Kunikowski
  • Magdalena Chmiel

Abstract

Purposes: The objective of this paper is to study the characteristics of the companies, which improved their performance in the Sars-Cov-2 period. Design/Methodology/Approach: Given the novelty and complexity of the studied area, this exploratory study uses a case study approach. The research comprised 6 in-depth interviews and an analysis of documents obtained from the company, including financial ones. Findings: We have identified the studied 13-months period of the pandemic was not homogenous, but comprised 4 phases. The intensity and key challenges of the pandemic differed greatly in each of studied 4 phases. As a result, the priorities, operations and challenges of studied Company has been considerably adjusted in each of identified phases. The studied Company made a good use of low intensity phases, as to prepare to high intensity phases, developing, inter alia, Sars-Cov-2 healthcare activities and telemedicine. Next, we observed the significant decrease of prior pandemic sales segments and fast development of Sars-Cov-2 activities, the share of which increased to 63,7% of total Company’s sales in the first quarter of 2021. Practical Implementations: We postulate the agile healthcare organizations can explore Sars-Cov-2 related businesses opportunities, which, if addressed well, should overweight the threats resulting from the pandemic. Originality/Value: The novelty of the article is the examination of the problem of maintaining business continuity, the identification and use of business opportunities in the Sars-Cov-2 pandemic for a specific case of a SME Company from the health care sector.

Suggested Citation

  • Piotr Korneta & Grzegorz Kunikowski & Magdalena Chmiel, 2021. "Conversion of Sars-Cov-2 Threats into Business Opportunities by Polish Outpatient Clinics," European Research Studies Journal, European Research Studies Journal, vol. 0(Special 4), pages 893-910.
    • Handle: RePEc:ers:journl:v:xxiv:y:2021:i:special4:p:893-910
    as

    Download full text from publisher

    File URL: https://ersj.eu/journal/2814/download
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Alexander W. Bartik & Marianne Bertrand & Zoë B. Cullen & Edward L. Glaeser & Michael Luca & Christopher T. Stanton, 2020. "How Are Small Businesses Adjusting to COVID-19? Early Evidence from a Survey," NBER Working Papers 26989, National Bureau of Economic Research, Inc.
    2. Ozili, Peterson & Arun, Thankom, 2020. "Spillover of COVID-19: Impact on the Global Economy," MPRA Paper 99317, University Library of Munich, Germany.
    3. Jamie K. Wardman, 2020. "Recalibrating pandemic risk leadership: Thirteen crisis ready strategies for COVID-19," Journal of Risk Research, Taylor & Francis Journals, vol. 23(7-8), pages 1092-1120, November.
    4. Amankwah-Amoah, Joseph & Khan, Zaheer & Wood, Geoffrey, 2021. "COVID-19 and business failures: The paradoxes of experience, scale, and scope for theory and practice," European Management Journal, Elsevier, vol. 39(2), pages 179-184.
    5. Sigala, Marianna, 2020. "Tourism and COVID-19: Impacts and implications for advancing and resetting industry and research," Journal of Business Research, Elsevier, vol. 117(C), pages 312-321.
    6. Eggers, Fabian, 2020. "Masters of disasters? Challenges and opportunities for SMEs in times of crisis," Journal of Business Research, Elsevier, vol. 116(C), pages 199-208.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Piotr Korneta & Magda Chmiel, 2022. "Medical Staff Shortages and the Performance of Outpatient Clinics in Poland during the COVID-19 Pandemic," IJERPH, MDPI, vol. 19(22), pages 1-16, November.
    2. Ali Zackery & Joseph Amankwah-Amoah & Zahra Heidari Darani & Shiva Ghasemi, 2022. "COVID-19 Research in Business and Management: A Review and Future Research Agenda," Sustainability, MDPI, vol. 14(16), pages 1-32, August.
    3. Kingsley Opoku Appiah & Bismark Addai & Wesley Ekuban & Suzzie Owiredua Aidoo & Joseph Amankwah-Amoah, 2022. "Management research and the impact of COVID-19 on performance: a bibliometric review and suggestions for future research," Future Business Journal, Springer, vol. 8(1), pages 1-20, December.
    4. Michal Hrivnák & Peter Moritz & Marcela Chreneková, 2021. "What Kept the Boat Afloat? Sustainability of Employment in Knowledge-Intensive Sectors Due to Government Measures during COVID-19 Pandemic," Sustainability, MDPI, vol. 13(15), pages 1-21, July.
    5. Nano Prawoto & Eko Priyo Purnomo & Abitassha Az Zahra, 2020. "The Impacts of Covid-19 Pandemic on Socio-Economic Mobility in Indonesia," International Journal of Economics & Business Administration (IJEBA), International Journal of Economics & Business Administration (IJEBA), vol. 0(3), pages 57-71.
    6. Diego A. B. Marconatto & Gaspar A. Peixoto & Emidio G. Teixeira & Adelar Fochezatto, 2022. "Women on the Front Line: The Growth of SMEs during Crises," Sustainability, MDPI, vol. 14(16), pages 1-18, August.
    7. Rakshit, Sandip & Islam, Nazrul & Mondal, Sandeep & Paul, Tripti, 2021. "Mobile apps for SME business sustainability during COVID-19 and onwards," Journal of Business Research, Elsevier, vol. 135(C), pages 28-39.
    8. Efpraxia D. Zamani & Anastasia Griva & Kieran Conboy, 2022. "Using Business Analytics for SME Business Model Transformation under Pandemic Time Pressure," Information Systems Frontiers, Springer, vol. 24(4), pages 1145-1166, August.
    9. Victor Chukwunweike Nwokocha & Ogochukwu Christiana Anyanwu & Ignatius Ani Madu & Christopher Emmanuel Nwankwo, 2021. "COVID-19 Pandemic and Small-Scale Industries in a Local Geographic Space of Nigeria: An Assessment of the Impact of Strategic Interfirm Alliance," SAGE Open, , vol. 11(2), pages 21582440211, June.
    10. Nawal Abdalla Adam & Ghadah Alarifi, 2021. "Innovation practices for survival of small and medium enterprises (SMEs) in the COVID-19 times: the role of external support," Journal of Innovation and Entrepreneurship, Springer, vol. 10(1), pages 1-22, December.
    11. Sabka Pashova (ed.), 2021. "Quality And Control Of Goods In Conditions Of Covid Pandemic," Conferences of the Center for Goods Quality and Consumer Protection, Publishing house Science and Economics Varna, number 5.
    12. Carracedo, Patricia & Puertas, Rosa & Marti, Luisa, 2021. "Research lines on the impact of the COVID-19 pandemic on business. A text mining analysis," Journal of Business Research, Elsevier, vol. 132(C), pages 586-593.
    13. Duan, Yuejiao & El Ghoul, Sadok & Guedhami, Omrane & Li, Haoran & Li, Xinming, 2021. "Bank systemic risk around COVID-19: A cross-country analysis," Journal of Banking & Finance, Elsevier, vol. 133(C).
    14. Hsiu-Chin Hsieh & Xuan-Huynh Nguyen & Tien-Chin Wang & Jen-Yao Lee, 2020. "Prediction of Knowledge Management for Success of Franchise Hospitality in a Post-Pandemic Economy," Sustainability, MDPI, vol. 12(20), pages 1-27, October.
    15. Deri Maria Grazia & Lemmi Enrica & D’Acunto David, 2023. "Crowdfunding in the accommodation realm and pandemic times: The resilient case of CleanBnB," European Journal of Tourism, Hospitality and Recreation, Sciendo, vol. 13(1), pages 80-96, December.
    16. Abriham Ebabu Engidaw, 2022. "Small businesses and their challenges during COVID-19 pandemic in developing countries: in the case of Ethiopia," Journal of Innovation and Entrepreneurship, Springer, vol. 11(1), pages 1-14, December.
    17. Agus Joko Pitoyo & Bagas Aditya & Ikhwan Amri & Akbar Abdul Rokhim, 2021. "Impacts and Strategies Behind COVID-19-Induced Economic Crisis: Evidence from Informal Economy," The Indian Journal of Labour Economics, Springer;The Indian Society of Labour Economics (ISLE), vol. 64(3), pages 641-661, September.
    18. Mohammad Reza Davahli & Waldemar Karwowski & Sevil Sonmez & Yorghos Apostolopoulos, 2020. "The Hospitality Industry in the Face of the COVID-19 Pandemic: Current Topics and Research Methods," IJERPH, MDPI, vol. 17(20), pages 1-20, October.
    19. Michela Piccarozzi & Cecilia Silvestri & Patrizio Morganti, 2021. "COVID-19 in Management Studies: A Systematic Literature Review," Sustainability, MDPI, vol. 13(7), pages 1-28, March.
    20. Sorin Gabriel Anton & Anca Elena Afloarei Nucu, 2020. "Saving the Job Creators in the Pandemic Context in Europe. The Role of Multilateral Development Banks," Ovidius University Annals, Economic Sciences Series, Ovidius University of Constantza, Faculty of Economic Sciences, vol. 0(1), pages 24-30, August.

    More about this item

    Keywords

    Pandemic; Sars-Cov-2; COVID-19; performance management; healthcare management; business continuity; crisis management.;
    All these keywords.

    JEL classification:

    • I19 - Health, Education, and Welfare - - Health - - - Other
    • M21 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Economics - - - Business Economics

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ers:journl:v:xxiv:y:2021:i:special4:p:893-910. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Marios Agiomavritis (email available below). General contact details of provider: https://ersj.eu/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.