Performance measuring of tourism small medium-sized enterprises
AbstractThe article analyzes the performance measurement processes within the small medium-sized enterprises that run businesses in Romania's tourism sector. Related to contemporary approaches to improving business performance in the management literature, performance measurement approaches are analyzed using the balanced scorecard framework. Balanced scorecards proved to be a powerful tool that can inform the managers about the things that are working or not within a company, what is to be improved immediately and what may have another priority, the necessity for strategic management in managing internal business processes to drive innovation and learning. The article also proposes a balanced scorecard template for tourism agencies.
Download InfoIf you experience problems downloading a file, check if you have the proper application to view it first. In case of further problems read the IDEAS help page. Note that these files are not on the IDEAS site. Please be patient as the files may be large.
Bibliographic InfoArticle provided by Economic Publishing House in its journal Management & Marketing.
Volume (Year): 1 (2006)
Issue (Month): 4 (Winter)
Contact details of provider:
balanced scorecard; strategic management; tourism sector.;
You can help add them by filling out this form.
CitEc Project, subscribe to its RSS feed for this item.
- George Calota & Nicolae-Cristian Juscu, 2011. "The Results Of Practical Application Of Fs And D Methods For Evaluating The Effectiveness Of Management System Of Financial Control In The Joint Stock Companies," Annals of University of Craiova - Economic Sciences Series, University of Craiova, Faculty of Economics and Business Administration, vol. 3(39), pages 22-31.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Simona Vasilache).
If references are entirely missing, you can add them using this form.