Measuring performance of airport passenger terminals
AbstractPerformance of an airport passenger terminal generally has something to do with moving travelers and their bags between aircraft and ground transportation, but airport operators, travelers, airlines, and other users of the terminal have a range of concerns about comfort, convenience, costs, and ambiance that should accompany this movement and will assess performance in terms of such factors. Statistics are available for a few airports and limited periods of time, but there is no comprehensive base of information on how airport terminal buildings operate or the conditions their users experience. Neither is there a generally accepted definition of what is adequate performance. The principal factors comprising a framework for describing performance are presented, focusing primarily on passengers, airlines, and the airport operator. Specific measures that may be used to assess performance within this framework are considered, along with computational tools that might be developed to support more systematic assessment of airport terminal investments and operating strategies.
Download InfoIf you experience problems downloading a file, check if you have the proper application to view it first. In case of further problems read the IDEAS help page. Note that these files are not on the IDEAS site. Please be patient as the files may be large.
As the access to this document is restricted, you may want to look for a different version under "Related research" (further below) or search for a different version of it.
Bibliographic InfoArticle provided by Elsevier in its journal Transportation Research Part A: Policy and Practice.
Volume (Year): 26 (1992)
Issue (Month): 1 (January)
Contact details of provider:
Web page: http://www.elsevier.com/wps/find/journaldescription.cws_home/547/description#description
You can help add them by filling out this form.
CitEc Project, subscribe to its RSS feed for this item.
- KIyIldI, R. Koray & Karasahin, M., 2008. "The capacity analysis of the check-in unit of Antalya Airport using the fuzzy logic method," Transportation Research Part A: Policy and Practice, Elsevier, vol. 42(4), pages 610-619, May.
- Fernandes, Elton & Pacheco, R. R., 2002. "Efficient use of airport capacity," Transportation Research Part A: Policy and Practice, Elsevier, vol. 36(3), pages 225-238, March.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Zhang, Lei).
If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.
If references are entirely missing, you can add them using this form.
If the full references list an item that is present in RePEc, but the system did not link to it, you can help with this form.
If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your profile, as there may be some citations waiting for confirmation.
Please note that corrections may take a couple of weeks to filter through the various RePEc services.