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Transport stakeholders’ perceptions of Mobility-as-a-Service: A Q-study of cultural shift proponents, policy advocates and technology supporters

Author

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  • Nikitas, Alexandros
  • Cotet, Corneliu
  • Vitel, Alexandra-Elena
  • Nikitas, Nikolaos
  • Prato, Carlo

Abstract

Digitalisation along with the emerging realisation that car-centric design and ‘predict and provide’ policies failed in environmental and socio-economic terms, have encouraged the transport industry to revisit sustainable traffic management. Mobility-as-a-Service (MaaS) is a transport intervention, still in its infancy, promising, in theory at least, significant benefits for societies by disengaging travel from automobility via a ‘one-stop digital shop’ offering integrated multimodal transport services. However, these benefits, ranging from improved and more affordable access to transport to less motorised traffic and pollution, largely depend on how stakeholders will choose to adopt, deliver and manage this intervention.

Suggested Citation

  • Nikitas, Alexandros & Cotet, Corneliu & Vitel, Alexandra-Elena & Nikitas, Nikolaos & Prato, Carlo, 2024. "Transport stakeholders’ perceptions of Mobility-as-a-Service: A Q-study of cultural shift proponents, policy advocates and technology supporters," Transportation Research Part A: Policy and Practice, Elsevier, vol. 181(C).
    • Handle: RePEc:eee:transa:v:181:y:2024:i:c:s0965856424000120
    DOI: 10.1016/j.tra.2024.103964
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