IDEAS home Printed from https://ideas.repec.org/a/eee/transa/v169y2023ics0965856423000289.html
   My bibliography  Save this article

Mobility-as-a-Service (MaaS): A latent class cluster analysis to identify Dutch vehicle owners’ use intention

Author

Listed:
  • van 't Veer, Renske
  • Annema, Jan Anne
  • Araghi, Yashar
  • Homem de Almeida Correia, Gonçalo
  • van Wee, Bert

Abstract

A restructuring of the current mobility and transportation system seems to be inescapable, as a result of the increasing urbanization and challenges regarding global sustainability. The concept of Mobility-as-a-Service (MaaS) is regarded by policy-makers as an answer to the needed change. Generally speaking, MaaS is an online platform that enables users to plan, book and pay a trip out of a variety of transport modes, conventional and shared. However, in the literature, the potential impact of MaaS on mobility is still relatively unclear. This study, therefore, aims to provide insights into which factors influence the intention to use MaaS among private vehicle owners, who have until now been identified as relatively MaaS-averse travellers. Policy-makers are highly interested in this group to start using MaaS since their shift from private vehicles to other transport options might positively contribute to easing the congestion and environmental problems. In order to create some insights on possible travel behavioural shift and adoption of new systems, an empirical study has been conducted among (co–)owners of motorized vehicles (passenger car, electric passenger car, van, motorcycle; moped) that live in the Netherlands. The survey was based on a conceptual model that explains why people would use this new system (MaaS) and has asked respondents about their travel behaviour, socio-economic characteristics and attitudes towards MaaS. Using Latent Class Cluster Analysis (LCCA) five clusters in the sample population regarding the intention to use MaaS were identified. The cluster profiles show that private vehicle owners who often use public transport and active modes are most inclined to use MaaS, whereas the ‘conservative’ passenger car owners who use the car as their main mode of transport for all their trips (e.g. commuting, leisure) show a lower intention to use MaaS. As it can be expected that the societal benefits of MaaS will especially occur when these conservative car owners adopt MaaS, we conclude that, from a policy perspective, implementing MaaS could be less effective in reducing transport externalities (e.g. pollution and wasted time in congestion) as perhaps expected.

Suggested Citation

  • van 't Veer, Renske & Annema, Jan Anne & Araghi, Yashar & Homem de Almeida Correia, Gonçalo & van Wee, Bert, 2023. "Mobility-as-a-Service (MaaS): A latent class cluster analysis to identify Dutch vehicle owners’ use intention," Transportation Research Part A: Policy and Practice, Elsevier, vol. 169(C).
    • Handle: RePEc:eee:transa:v:169:y:2023:i:c:s0965856423000289
    DOI: 10.1016/j.tra.2023.103608
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0965856423000289
    Download Restriction: Full text for ScienceDirect subscribers only
    File URL: https://libkey.io/10.1016/j.tra.2023.103608?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. van Wee, Bert & De Vos, Jonas & Maat, Kees, 2019. "Impacts of the built environment and travel behaviour on attitudes: Theories underpinning the reverse causality hypothesis," Journal of Transport Geography, Elsevier, vol. 80(C).
    2. Molin, Eric & Mokhtarian, Patricia & Kroesen, Maarten, 2016. "Multimodal travel groups and attitudes: A latent class cluster analysis of Dutch travelers," Transportation Research Part A: Policy and Practice, Elsevier, vol. 83(C), pages 14-29.
    3. Rico Krueger & Akshay Vij & Taha H. Rashidi, 2018. "Normative beliefs and modality styles: a latent class and latent variable model of travel behaviour," Transportation, Springer, vol. 45(3), pages 789-825, May.
    4. Ho, Chinh Q. & Hensher, David A. & Mulley, Corinne & Wong, Yale Z., 2018. "Potential uptake and willingness-to-pay for Mobility as a Service (MaaS): A stated choice study," Transportation Research Part A: Policy and Practice, Elsevier, vol. 117(C), pages 302-318.
    5. Storme, Tom & De Vos, Jonas & De Paepe, Leen & Witlox, Frank, 2020. "Limitations to the car-substitution effect of MaaS. Findings from a Belgian pilot study," Transportation Research Part A: Policy and Practice, Elsevier, vol. 131(C), pages 196-205.
    6. Liljamo, Timo & Liimatainen, Heikki & Pöllänen, Markus & Utriainen, Roni, 2020. "People’s current mobility costs and willingness to pay for Mobility as a Service offerings," Transportation Research Part A: Policy and Practice, Elsevier, vol. 136(C), pages 99-119.
    7. Lapo Mola & Quentin Berger & Karoliina Haavisto & Isabella Soscia, 2020. "Mobility as a Service: An Exploratory Study of Consumer Mobility Behaviour," Sustainability, MDPI, vol. 12(19), pages 1-14, October.
    8. Jonas De Vos & Patricia L. Mokhtarian & Tim Schwanen & Veronique Van Acker & Frank Witlox, 2016. "Travel mode choice and travel satisfaction: bridging the gap between decision utility and experienced utility," Transportation, Springer, vol. 43(5), pages 771-796, September.
    9. Zijlstra, Toon & Durand, Anne & Hoogendoorn-Lanser, Sascha & Harms, Lucas, 2020. "Early adopters of Mobility-as-a-Service in the Netherlands," Transport Policy, Elsevier, vol. 97(C), pages 197-209.
    10. Ye, Jianhong & Zheng, Jiaqi & Yi, Fabin, 2020. "A study on users' willingness to accept mobility as a service based on UTAUT model," Technological Forecasting and Social Change, Elsevier, vol. 157(C).
    11. Hamed Taherdoost, 2016. "Validity and Reliability of the Research Instrument; How to Test the Validation of a Questionnaire/Survey in a Research," Post-Print hal-02546799, HAL.
    12. Melinda Matyas & Maria Kamargianni, 2019. "The potential of mobility as a service bundles as a mobility management tool," Transportation, Springer, vol. 46(5), pages 1951-1968, October.
    13. Yongsung Lee & Giovanni Circella & Patricia L. Mokhtarian & Subhrajit Guhathakurta, 2020. "Are millennials more multimodal? A latent-class cluster analysis with attitudes and preferences among millennial and Generation X commuters in California," Transportation, Springer, vol. 47(5), pages 2505-2528, October.
    14. Jian Chen & Rui Li & Mi Gan & Zhiyan Fu & Fatao Yuan, 2020. "Public Acceptance of Driverless Buses in China: An Empirical Analysis Based on an Extended UTAUT Model," Discrete Dynamics in Nature and Society, Hindawi, vol. 2020, pages 1-13, November.
    15. Corinne Mulley, 2017. "Mobility as a Services (MaaS) – does it have critical mass?," Transport Reviews, Taylor & Francis Journals, vol. 37(3), pages 247-251, May.
    16. Caiati, Valeria & Rasouli, Soora & Timmermans, Harry, 2020. "Bundling, pricing schemes and extra features preferences for mobility as a service: Sequential portfolio choice experiment," Transportation Research Part A: Policy and Practice, Elsevier, vol. 131(C), pages 123-148.
    17. Ellis Keller & Andrea Aguilar & Daniel Hanss, 2018. "Car Sharers’ Interest in Integrated Multimodal Mobility Platforms: A Diffusion of Innovations Perspective," Sustainability, MDPI, vol. 10(12), pages 1-20, December.
    18. Schikofsky, Jan & Dannewald, Till & Kowald, Matthias, 2020. "Exploring motivational mechanisms behind the intention to adopt mobility as a service (MaaS): Insights from Germany," Transportation Research Part A: Policy and Practice, Elsevier, vol. 131(C), pages 296-312.
    19. Tsouros, Ioannis & Tsirimpa, Athena & Pagoni, Ioanna & Polydoropoulou, Amalia, 2021. "MaaS users: Who they are and how much they are willing-to-pay," Transportation Research Part A: Policy and Practice, Elsevier, vol. 148(C), pages 470-480.
    20. Peraphan Jittrapirom & Valeria Caiati & Anna-Maria Feneri & Shima Ebrahimigharehbaghi & María J. Alonso González & Jishnu Narayan, 2017. "Mobility as a Service: A Critical Review of Definitions, Assessments of Schemes, and Key Challenges," Urban Planning, Cogitatio Press, vol. 2(2), pages 13-25.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Iria Lopez-Carreiro & Andres Monzon & Elena Lopez, 2023. "MaaS Implications in the Smart City: A Multi-Stakeholder Approach," Sustainability, MDPI, vol. 15(14), pages 1-27, July.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Kriswardhana, Willy & Esztergár-Kiss, Domokos, 2023. "Exploring the aspects of MaaS adoption based on college students’ preferences," Transport Policy, Elsevier, vol. 136(C), pages 113-125.
    2. Kayikci, Yasanur & Kabadurmus, Ozgur, 2022. "Barriers to the adoption of the mobility-as-a-service concept: The case of Istanbul, a large emerging metropolis," Transport Policy, Elsevier, vol. 129(C), pages 219-236.
    3. Lopez-Carreiro, Iria & Monzon, Andres & Lopez-Lambas, Maria E., 2021. "Comparison of the willingness to adopt MaaS in Madrid (Spain) and Randstad (The Netherlands) metropolitan areas," Transportation Research Part A: Policy and Practice, Elsevier, vol. 152(C), pages 275-294.
    4. Lopez-Carreiro, Iria & Monzon, Andres & Lopez, Elena & Lopez-Lambas, Maria Eugenia, 2020. "Urban mobility in the digital era: An exploration of travellers' expectations of MaaS mobile-technologies," Technology in Society, Elsevier, vol. 63(C).
    5. Reck, Daniel J. & Hensher, David A. & Ho, Chinh Q., 2020. "MaaS bundle design," Transportation Research Part A: Policy and Practice, Elsevier, vol. 141(C), pages 485-501.
    6. Iria Lopez-Carreiro & Andres Monzon & Elena Lopez, 2023. "MaaS Implications in the Smart City: A Multi-Stakeholder Approach," Sustainability, MDPI, vol. 15(14), pages 1-27, July.
    7. Tsouros, Ioannis & Tsirimpa, Athena & Pagoni, Ioanna & Polydoropoulou, Amalia, 2021. "MaaS users: Who they are and how much they are willing-to-pay," Transportation Research Part A: Policy and Practice, Elsevier, vol. 148(C), pages 470-480.
    8. Ho, Chinh Q. & Hensher, David A. & Reck, Daniel J. & Lorimer, Sam & Lu, Ivy, 2021. "MaaS bundle design and implementation: Lessons from the Sydney MaaS trial," Transportation Research Part A: Policy and Practice, Elsevier, vol. 149(C), pages 339-376.
    9. Dadashzadeh, Nima & Woods, Lee & Ouelhadj, Djamila & Thomopoulos, Nikolas & Kamargianni, Maria & Antoniou, Constantinos, 2022. "Mobility as a Service Inclusion Index (MaaSINI): Evaluation of inclusivity in MaaS systems and policy recommendations," Transport Policy, Elsevier, vol. 127(C), pages 191-202.
    10. Kim, Seheon & Rasouli, Soora, 2022. "The influence of latent lifestyle on acceptance of Mobility-as-a-Service (MaaS): A hierarchical latent variable and latent class approach," Transportation Research Part A: Policy and Practice, Elsevier, vol. 159(C), pages 304-319.
    11. Zhiyuan Yu & Doudou Jin & Xiaoxiao Song & Chao Zhai & Desheng Wang, 2020. "Internet of Vehicle Empowered Mobile Media Scenarios: In-Vehicle Infotainment Solutions for the Mobility as a Service (MaaS)," Sustainability, MDPI, vol. 12(18), pages 1-21, September.
    12. Duan, Sophia Xiaoxia & Tay, Richard & Molla, Alemayehu & Deng, Hepu, 2022. "Predicting Mobility as a Service (MaaS) use for different trip categories: An artificial neural network analysis," Transportation Research Part A: Policy and Practice, Elsevier, vol. 166(C), pages 135-149.
    13. Hensher, David A. & Ho, Chinh Q. & Reck, Daniel J., 2021. "Mobility as a service and private car use: Evidence from the Sydney MaaS trial," Transportation Research Part A: Policy and Practice, Elsevier, vol. 145(C), pages 17-33.
    14. Chen, Ching-Fu & Fu, Chiang & Chen, Yu-Chun, 2023. "Exploring tourist preference for Mobility-as-a-Service (MaaS) – A latent class choice approach," Transportation Research Part A: Policy and Practice, Elsevier, vol. 174(C).
    15. Hasselwander, Marc & Bigotte, Joao F. & Antunes, Antonio P. & Sigua, Ricardo G., 2022. "Towards sustainable transport in developing countries: Preliminary findings on the demand for mobility-as-a-service (MaaS) in Metro Manila," Transportation Research Part A: Policy and Practice, Elsevier, vol. 155(C), pages 501-518.
    16. Ho, Chinh Q., 2022. "Can MaaS change users’ travel behaviour to deliver commercial and societal outcomes?," Transportation Research Part A: Policy and Practice, Elsevier, vol. 165(C), pages 76-97.
    17. Maria Vittoria Corazza & Giordano Carassiti, 2021. "Investigating Maturity Requirements to Operate Mobility as a Service: The Rome Case," Sustainability, MDPI, vol. 13(15), pages 1-31, July.
    18. Timo Liljamo & Heikki Liimatainen & Markus Pöllänen & Riku Viri, 2021. "The Effects of Mobility as a Service and Autonomous Vehicles on People’s Willingness to Own a Car in the Future," Sustainability, MDPI, vol. 13(4), pages 1-28, February.
    19. Kim, Eui-Jin & Kim, Youngseo & Jang, Sunghoon & Kim, Dong-Kyu, 2021. "Tourists’ preference on the combination of travel modes under Mobility-as-a-Service environment," Transportation Research Part A: Policy and Practice, Elsevier, vol. 150(C), pages 236-255.
    20. Paula Brezovec & Nina Hampl, 2021. "Electric Vehicles Ready for Breakthrough in MaaS? Consumer Adoption of E-Car Sharing and E-Scooter Sharing as a Part of Mobility-as-a-Service (MaaS)," Energies, MDPI, vol. 14(4), pages 1-25, February.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:transa:v:169:y:2023:i:c:s0965856423000289. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/wps/find/journaldescription.cws_home/547/description#description .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.