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Governing the progress of internet-of-things: Ambivalence in the quest of technology exploitation and user rights protection

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  • Cheryl, Barr-Kumarakulasinghe
  • Ng, Boon-Kwee
  • Wong, Chan-Yuan

Abstract

This paper discusses the dynamics between the pursuit of competitiveness and governance of data security in strengthening the Internet of Things (IoT) readiness in developing economies using Malaysia as a case study. It explores the potential of the IoT regulatory framework in guarding the privacy and interests of IoT users. This paper also reveals the collaborative model of technology push-market pull for technological capabilities development as well as the measures that uphold the principles of good privacy practice. The model incorporates privacy-by-design measures that would result in higher user confidence in this emerging technology, which is vital to a healthy IoT ecosystem. Through the collaborative model of Penang as evidence, our findings indicate that Malaysia seeks to create a structure that fosters technology push-market pull forces for IoT technological capabilities development. While the model paves a co-evolutionary path for diffusion and upgrading of IoT, several issues related to the volatility of online data and databases were identified as well as the lack of responsibility and accountability of corporations in handling the sensitive personal data of customers. We see that it is essential for the regulators to play a (more) significant role in safeguarding the interests of IoT users. In this regard, the privacy-by-design, a citizen-centric regulatory framework should be considered in policy reviews in deploying IoT-based competitive promotion initiatives. This paper breaks new ground by elaborating on the common route of IoT technology capabilities development, which is typical in the developing context. While it highlights the common issues that emerge as technology advances, we propose a regulatory framework that features embedded privacy-by-design to protect the interests of the IoT users.

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  • Cheryl, Barr-Kumarakulasinghe & Ng, Boon-Kwee & Wong, Chan-Yuan, 2021. "Governing the progress of internet-of-things: Ambivalence in the quest of technology exploitation and user rights protection," Technology in Society, Elsevier, vol. 64(C).
    • Handle: RePEc:eee:teinso:v:64:y:2021:i:c:s0160791x20312665
    DOI: 10.1016/j.techsoc.2020.101463
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    References listed on IDEAS

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    1. Chan-Yuan Wong & VGR Chandran & Boon-Kwee Ng, 2016. "Technology Diffusion in the Telecommunications Services Industry of Malaysia," Information Technology for Development, Taylor & Francis Journals, vol. 22(4), pages 562-583, October.
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    Cited by:

    1. Pal, Debajyoti & Zhang, Xiangmin & Siyal, Saeed, 2021. "Prohibitive factors to the acceptance of Internet of Things (IoT) technology in society: A smart-home context using a resistive modelling approach," Technology in Society, Elsevier, vol. 66(C).
    2. Paupini, Cristina & van der Zeeuw, Alex & Fiane Teigen, Helene, 2022. "Trust in the institution and privacy management of Internet of Things devices. A comparative case study of Dutch and Norwegian households," Technology in Society, Elsevier, vol. 70(C).
    3. Yin, Hua-Tang & Wen, Jun & Chang, Chun-Ping, 2022. "Science-technology intermediary and innovation in China: Evidence from State Administration for Market Regulation, 2000–2019," Technology in Society, Elsevier, vol. 68(C).
    4. Barr-Kumarakulasinghe Cheryl & Boon-Kwee Ng, 2022. "Protecting the Unprotected Consumer Data in Internet of Things: Current Scenario of Data Governance in Malaysia," Sustainability, MDPI, vol. 14(16), pages 1-25, August.
    5. Raina, Ajay & Palaniswami, M., 2021. "The ownership challenge in the Internet of things world," Technology in Society, Elsevier, vol. 65(C).
    6. Agbodoh-Falschau, Kouassi Raymond & Ravaonorohanta, Bako Harinivo, 2023. "Investigating the influence of governance determinants on reporting cybersecurity incidents to police: Evidence from Canadian organizations’ perspectives," Technology in Society, Elsevier, vol. 74(C).
    7. Hemphill, Thomas A. & Longstreet, Phil & Banerjee, Syagnik, 2022. "“Automotive repairs, data accessibility, and privacy and security challenges: A stakeholder analysis and proposed policy solutions”," Technology in Society, Elsevier, vol. 71(C).
    8. Tay, S.I. & Alipal, J. & Lee, T.C., 2021. "Industry 4.0: Current practice and challenges in Malaysian manufacturing firms," Technology in Society, Elsevier, vol. 67(C).

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