IDEAS home Printed from https://ideas.repec.org/a/eee/tefoso/v129y2018icp308-313.html
   My bibliography  Save this article

The shift to Cloud Computing: The impact of disruptive technology on the enterprise software business ecosystem

Author

Listed:
  • Nieuwenhuis, Lambert J.M.
  • Ehrenhard, Michel L.
  • Prause, Lars

Abstract

The rapid diffusion of Cloud Computing influences the way enterprise software is developed, distributed, and implemented. This uptake of Cloud Computing has profound implications for the IT industry and related industries, as it does not only affect the vendors' business models but also the other actors in the business ecosystem. This paper addresses how the value network of enterprise software solutions changes as a consequence of shifting from on-premise to Cloud-based technology. Based on a literature study and fifteen expert interviews in three case studies, we present a generic value network for Cloud-based enterprise software. We analysed the impact of the shift to Cloud-based enterprise software for each stakeholder in the network. In particular, we found that the role of the consultative partner is more focussed on business process management and that technical consulting remains relevant due to IT security, data migration, interface definition, customizing, and mobile application development. The vendor becomes a service provider and acts in several roles. The emerging technological platform offers opportunities for external developers, partners, and customers. The Cloud consumer can concentrate on his core business, but needs to consider applying best practices processes when receiving public Cloud services.

Suggested Citation

  • Nieuwenhuis, Lambert J.M. & Ehrenhard, Michel L. & Prause, Lars, 2018. "The shift to Cloud Computing: The impact of disruptive technology on the enterprise software business ecosystem," Technological Forecasting and Social Change, Elsevier, vol. 129(C), pages 308-313.
    • Handle: RePEc:eee:tefoso:v:129:y:2018:i:c:p:308-313
    DOI: 10.1016/j.techfore.2017.09.037
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S004016251731466X
    Download Restriction: Full text for ScienceDirect subscribers only
    File URL: https://libkey.io/10.1016/j.techfore.2017.09.037?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Daniel Beimborn & Thomas Miletzki & Stefan Wenzel, 2011. "Platform as a Service (PaaS)," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 3(6), pages 381-384, December.
    2. Pussep, Anton & Schief, Markus & Weiblen, Tobias & Leimbach, Timo & Peltonen, Juhana & Rönkkö, Mikko & Buxmann, Peter, 2013. "Results of the German Software Industry Survey 2013," Publications of Darmstadt Technical University, Institute for Business Studies (BWL) 62971, Darmstadt Technical University, Department of Business Administration, Economics and Law, Institute for Business Studies (BWL).
    3. Ehrenhard, Michel & Kijl, Bjorn & Nieuwenhuis, Lambert, 2014. "Market adoption barriers of multi-stakeholder technology: Smart homes for the aging population," Technological Forecasting and Social Change, Elsevier, vol. 89(C), pages 306-315.
    4. Sumedha Chauhan & Mahadeo Jaiswal, 2015. "Exploring factors affecting service quality of ERP on cloud: a revelatory case study," International Journal of Business Information Systems, Inderscience Enterprises Ltd, vol. 19(1), pages 87-102.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Ruokolainen, Jari & Nätti, Satu & Juutinen, Milla & Puustinen, Juha & Holm, Anu & Vehkaoja, Antti & Nieminen, Hannu, 2023. "Digital healthcare platform ecosystem design: A case study of an ecosystem for Parkinson's disease patients," Technovation, Elsevier, vol. 120(C).
    2. Kapoor, Kawaljeet & Ziaee Bigdeli, Ali & Dwivedi, Yogesh K. & Schroeder, Andreas & Beltagui, Ahmad & Baines, Tim, 2021. "A socio-technical view of platform ecosystems: Systematic review and research agenda," Journal of Business Research, Elsevier, vol. 128(C), pages 94-108.
    3. David Gil & Magnus Johnsson & Higinio Mora & Julian Szymański, 2019. "Review of the Complexity of Managing Big Data of the Internet of Things," Complexity, Hindawi, vol. 2019, pages 1-12, February.
    4. Fernández-Rovira, Cristina & Álvarez Valdés, Jesús & Molleví, Gemma & Nicolas-Sans, Ruben, 2021. "The digital transformation of business. Towards the datafication of the relationship with customers," Technological Forecasting and Social Change, Elsevier, vol. 162(C).
    5. Chen, Xin & Guo, Shuojia & Xiong, Jie & Ye, Zhuxin, 2023. "Customer engagement, dependence and loyalty: An empirical study of Chinese customers in multitouch service encounters," Technological Forecasting and Social Change, Elsevier, vol. 197(C).
    6. Drago? Tohãnean, , and & Alexandru Ilie Buzatu & Cristina-Andrada Baba & Bogdan Georgescu, 2020. "Business Model Innovation Through the Use of Digital Technologies: Managing Risks and Creating Sustainability," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 22(55), pages 758-758, August.
    7. Shahbaz, Muhammad & Zahid, Rimsha, 2022. "Probing the factors influencing cloud computing adoption in healthcare organizations: A three-way interaction model," Technology in Society, Elsevier, vol. 71(C).
    8. Cociorva Alexandru & Onofrei Nicoleta & Vîlcea Alexandru-Lucian, 2023. "Tool Integrations for Monitoring Solutions and Associated Performance Analysis," Proceedings of the International Conference on Business Excellence, Sciendo, vol. 17(1), pages 1929-1943, July.
    9. Büchi, Giacomo & Cugno, Monica & Castagnoli, Rebecca, 2020. "Smart factory performance and Industry 4.0," Technological Forecasting and Social Change, Elsevier, vol. 150(C).
    10. Binesh Jose & T. Radha Ramanan & S. D. Madhu Kumar, 2021. "A risk comparison framework for evaluating the impact of telecom cloudification in organizational risk profile," Telecommunication Systems: Modelling, Analysis, Design and Management, Springer, vol. 78(3), pages 421-437, November.
    11. Harwood, Stephen & Eaves, Sally, 2020. "Conceptualising technology, its development and future: The six genres of technology," Technological Forecasting and Social Change, Elsevier, vol. 160(C).
    12. Changhee Yoon & Seungyeon Moon & Heesang Lee, 2022. "Symbiotic Relationships in Business Ecosystem: A Systematic Literature Review," Sustainability, MDPI, vol. 14(4), pages 1-15, February.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Willems, Kim & Smolders, Annelien & Brengman, Malaika & Luyten, Kris & Schöning, Johannes, 2017. "The path-to-purchase is paved with digital opportunities: An inventory of shopper-oriented retail technologies," Technological Forecasting and Social Change, Elsevier, vol. 124(C), pages 228-242.
    2. Tu, Gengyang & Faure, Corinne & Schleich, Joachim & Guetlein, Marie-Charlotte, 2021. "The heat is off! The role of technology attributes and individual attitudes in the diffusion of Smart thermostats – findings from a multi-country survey," Technological Forecasting and Social Change, Elsevier, vol. 163(C).
    3. Ardito, Lorenzo & D'Adda, Diego & Messeni Petruzzelli, Antonio, 2018. "Mapping innovation dynamics in the Internet of Things domain: Evidence from patent analysis," Technological Forecasting and Social Change, Elsevier, vol. 136(C), pages 317-330.
    4. Ehrenhard, Michel & Wijnhoven, Fons & van den Broek, Tijs & Zinck Stagno, Marc, 2017. "Unlocking how start-ups create business value with mobile applications: Development of an App-enabled Business Innovation Cycle," Technological Forecasting and Social Change, Elsevier, vol. 115(C), pages 26-36.
    5. Hong, Areum & Nam, Changi & Kim, Seongcheol, 2020. "What will be the possible barriers to consumers’ adoption of smart home services?," Telecommunications Policy, Elsevier, vol. 44(2).
    6. Nilashi, Mehrbakhsh & Abumalloh, Rabab Ali & Samad, Sarminah & Alrizq, Mesfer & Alyami, Sultan & Abosaq, Hamad & Alghamdi, Abdullah & Akib, Noor Adelyna Mohammed, 2022. "Factors impacting customer purchase intention of smart home security systems: Social data analysis using machine learning techniques," Technology in Society, Elsevier, vol. 71(C).
    7. Baudier, Patricia & Ammi, Chantal & Deboeuf-Rouchon, Matthieu, 2020. "Smart home: Highly-educated students' acceptance," Technological Forecasting and Social Change, Elsevier, vol. 153(C).
    8. Raphael Iten & Joël Wagner & Angela Zeier Röschmann, 2021. "On the Identification, Evaluation and Treatment of Risks in Smart Homes: A Systematic Literature Review," Risks, MDPI, vol. 9(6), pages 1-30, June.
    9. Christine Milchram & Geerten Van de Kaa & Neelke Doorn & Rolf Künneke, 2018. "Moral Values as Factors for Social Acceptance of Smart Grid Technologies," Sustainability, MDPI, vol. 10(8), pages 1-23, August.
    10. Mamouni Limnios, Elena & Schilizzi, Steven G.M. & Burton, Michael & Ong, Angeline & Hynes, Niki, 2016. "Willingness to pay for product ecological footprint: Organic vs non-organic consumers," Technological Forecasting and Social Change, Elsevier, vol. 111(C), pages 338-348.
    11. Huang, Yi-Hou & Liang, Woan-lih & Truong, Quang-Thai & Wang, Yanzhi, 2022. "No new tricks for old dogs? Old directors and innovation performance," Technological Forecasting and Social Change, Elsevier, vol. 179(C).
    12. Briana M. Washington & Annie Robinson & Tonnie Chanell Mike & Morgan Ruley & Alberto Coustasse, 2021. "Telepsychiatry: Access in Rural Areas," International Journal of Healthcare Information Systems and Informatics (IJHISI), IGI Global, vol. 16(4), pages 1-14, October.
    13. Chandwani, Rajesh & De, Rahul & Dwivedi, Yogesh K., 2018. "Telemedicine for low resource settings: Exploring the generative mechanisms," Technological Forecasting and Social Change, Elsevier, vol. 127(C), pages 177-187.
    14. Heetae Yang & Hwansoo Lee, 2019. "Understanding user behavior of virtual personal assistant devices," Information Systems and e-Business Management, Springer, vol. 17(1), pages 65-87, March.
    15. Changhee Yoon & Seungyeon Moon & Heesang Lee, 2022. "Symbiotic Relationships in Business Ecosystem: A Systematic Literature Review," Sustainability, MDPI, vol. 14(4), pages 1-15, February.
    16. Key Pousttchi & Alexander Gleiss, 2019. "Surrounded by middlemen - how multi-sided platforms change the insurance industry," Electronic Markets, Springer;IIM University of St. Gallen, vol. 29(4), pages 609-629, December.
    17. Oderanti, Festus Oluseyi & Li, Feng & Cubric, Marija & Shi, Xiaohui, 2021. "Business models for sustainable commercialisation of digital healthcare (eHealth) innovations for an increasingly ageing population," Technological Forecasting and Social Change, Elsevier, vol. 171(C).
    18. Gomes, Leonardo Augusto de Vasconcelos & Facin, Ana Lucia Figueiredo & Salerno, Mario Sergio & Ikenami, Rodrigo Kazuo, 2018. "Unpacking the innovation ecosystem construct: Evolution, gaps and trends," Technological Forecasting and Social Change, Elsevier, vol. 136(C), pages 30-48.
    19. Davit Marikyan & Savvas Papagiannidis & Eleftherios Alamanos, 2023. "Cognitive Dissonance in Technology Adoption: A Study of Smart Home Users," Information Systems Frontiers, Springer, vol. 25(3), pages 1101-1123, June.
    20. Hong, Jihoon & Shin, Jungwoo & Lee, Daeho, 2016. "Strategic management of next-generation connected life: Focusing on smart key and car–home connectivity," Technological Forecasting and Social Change, Elsevier, vol. 103(C), pages 11-20.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:tefoso:v:129:y:2018:i:c:p:308-313. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.sciencedirect.com/science/journal/00401625 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.