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Perceptions and behaviour among elderly hospital patients: Description and explanation of age differences in satisfaction, knowledge, emotions and behaviour

Author

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  • Breemhaar, B.
  • Visser, A. Ph.
  • Kleijnen, J. G. V. M.

Abstract

In this study, it is first of all investigated whether elderly and younger hospital patients differ with respect to satisfaction with several aspects of their stay in the hospital, medical and hospital knowledge, emotional state, seeking information, discussing problems and engaging in self-care. Second, it is investigated whether age differences on these variables can be explained by demographic variables, previous hospitalization experience, information received and personality characteristics on which elderly and younger patients differ. Results show that compared to younger patients, elderly patients are more satisfied, have less knowledge and a smaller number of emotional problems and are less active during hospital admission. These differences covary with, a more positive assessment of the information received, a stronger level of external control, a higher level of social desirability and stronger feelings of gratitude among elderly patients. These results are in line with Taylor's concept of the 'good patient'. Finally, based on the findings, measures are suggested for health workers to promote the well-being of elderly hospital patients.

Suggested Citation

  • Breemhaar, B. & Visser, A. Ph. & Kleijnen, J. G. V. M., 1990. "Perceptions and behaviour among elderly hospital patients: Description and explanation of age differences in satisfaction, knowledge, emotions and behaviour," Social Science & Medicine, Elsevier, vol. 31(12), pages 1377-1385, January.
    • Handle: RePEc:eee:socmed:v:31:y:1990:i:12:p:1377-1385
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    Cited by:

    1. Noorhidayu Monyati Mohamed Noor & Mohd Ismail Ibrahim & Suhaily Mohd Hairon & Maizun Mohd Zain & Mohd Saiful Nazri Satiman, 2023. "Predictors of Healthcare Workers’ Compassionate Care Amid the COVID-19 Pandemic: A Cross-Sectional Study from Patients’ Perspective in Kelantan, Malaysia," IJERPH, MDPI, vol. 20(2), pages 1-15, January.
    2. Neale R. Chumbler & Koichiro Otani & Samir P. Desai & Patrick A. Herrmann & Richard S. Kurz, 2016. "Hospitalized Older Adults’ Patient Satisfaction," SAGE Open, , vol. 6(2), pages 21582440166, April.
    3. Simona Rodat, 2021. "Use of the Internet by Older People for Health-Related Issues: A Case Study of German Seniors," Anuarul Universitatii „Petre Andrei” din Iasi / Year-Book „Petre Andrei” University from Iasi, Fascicula: Drept, Stiinte Economice, Stiinte Politice / Fascicle: Law, Economic Sciences, Political Scien, Editura Lumen, Department of Economics, vol. 28, pages 216-244, December.

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