'Irrationality' of managerial judgments: Implications for information systems
AbstractFour principal factors affecting rational information processing behavior in organizations are discussed. These are: (1) the nature and attributes of the messages received from the Management Information and Decision System (MIDS); (2) The personal qualities and attitudes of the manager himself; (3) the degree of social interaction; and (4) if a collective is involved, the format and group decision function used in arriving at a group position. Ways in which information specialists and operations researchers can counter, ameliorate, and exploit managers' judgmental biases and inconsistencies are then proposed. Areas for further research are suggested.
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Bibliographic InfoArticle provided by Elsevier in its journal Omega.
Volume (Year): 4 (1976)
Issue (Month): 2 ()
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Web page: http://www.elsevier.com/wps/find/journaldescription.cws_home/375/description#description
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