Post-purchase product satisfaction: Incorporating the effects of involvement and time
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Bibliographic InfoArticle provided by Elsevier in its journal Journal of Business Research.
Volume (Year): 23 (1991)
Issue (Month): 2 (September)
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Web page: http://www.elsevier.com/locate/jbusres
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- Bijmolt, Tammo H.A. & BlÃ¶meke, Eva & Clement, Michel, 2010. "Should they stay or should they go? Reactivation and Termination of Low-Tier Customers: Effects on Satisfaction, Word-of-Mouth, and Purchases," Research Report 10008, University of Groningen, Research Institute SOM (Systems, Organisations and Management).
- Brodie, Roderick J. & Ilic, Ana & Juric, Biljana & Hollebeek, Linda, 2013. "Consumer engagement in a virtual brand community: An exploratory analysis," Journal of Business Research, Elsevier, vol. 66(1), pages 105-114.
- Russell-Bennett, Rebekah & McColl-Kennedy, Janet R. & Coote, Leonard V., 2007. "Involvement, satisfaction, and brand loyalty in a small business services setting," Journal of Business Research, Elsevier, vol. 60(12), pages 1253-1260, December.
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