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Revisiting the information audit: A systematic literature review and synthesis

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  • Frost, Robert B.
  • Choo, Chun Wei

Abstract

The purpose of this paper is to revitalize the theory and practice of the Information Audit (IA) by connecting it with recent developments in information management theories and methods While the IA is a powerful information management practice, the methods and applications of IA have not been wedded to recent developments in the study of information management capability and information quality management. This study addresses that gap. The paper also introduces and applies a systematic methodology for conducting literature reviews that combines concept mapping, review scoping, and a structured search and analysis process. The resulting search in Scopus and Proquest and subsequent analysis of the recent literature (2011–2016) on IA and quality, evaluation, measurement, and maturity in the context of information management yielded the following findings and recommendations. IA research and practice could do well to: pursue contingency frameworks rather than seek universal standardization; investigate the relationship between IA and the dimensions of information quality and information management quality; undertake case studies that apply more foundational IA methodologies in full; develop theories of IA maturity and IA maturity modelling methods; recognize that measurement and evaluation of information management quality and information quality are necessary elements of the IA and should be explicitly incorporated into IA methodology.

Suggested Citation

  • Frost, Robert B. & Choo, Chun Wei, 2017. "Revisiting the information audit: A systematic literature review and synthesis," International Journal of Information Management, Elsevier, vol. 37(1), pages 1380-1390.
    • Handle: RePEc:eee:ininma:v:37:y:2017:i:1:p:1380-1390
    DOI: 10.1016/j.ijinfomgt.2016.10.001
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    References listed on IDEAS

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    1. Jones, Alice & Mutch, Alistair & Valero-Silva, Néstor, 2013. "Exploring information flows at Nottingham City Homes," International Journal of Information Management, Elsevier, vol. 33(2), pages 291-299.
    2. Choo, Chun Wei, 2013. "Information culture and organizational effectiveness," International Journal of Information Management, Elsevier, vol. 33(5), pages 775-779.
    3. Buchanan, Steven & Gibb, Forbes, 2008. "The information audit: Methodology selection," International Journal of Information Management, Elsevier, vol. 28(1), pages 3-11.
    4. Buchanan, Steven & Gibb, Forbes, 2007. "The information audit: Role and scope," International Journal of Information Management, Elsevier, vol. 27(3), pages 159-172.
    5. Kowalczyk, Martin & Buxmann, Peter & Besier, Jörg, 2013. "Investigating Business Intelligence and Analytics from a Decision Process Perspective: A Structured Literature Review," Publications of Darmstadt Technical University, Institute for Business Studies (BWL) 62115, Darmstadt Technical University, Department of Business Administration, Economics and Law, Institute for Business Studies (BWL).
    6. Buchanan, Steven & McMenemy, David, 2012. "Digital service analysis and design: The role of process modelling," International Journal of Information Management, Elsevier, vol. 32(3), pages 251-256.
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    Cited by:

    1. Adnan Ali & Suresh Ramakrishnan & Faisal Faisal & Zahir Ullah, 2023. "Bibliometric analysis of global research trends on microfinance institutions and microfinance: Suggesting new research agendas," International Journal of Finance & Economics, John Wiley & Sons, Ltd., vol. 28(4), pages 3552-3573, October.

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