IDEAS home Printed from https://ideas.repec.org/a/eee/bushor/v65y2022i3p315-327.html
   My bibliography  Save this article

Voices of abused workers: Implications for mitigating worker mistreatment

Author

Listed:
  • Burke-Smalley, Lisa A.
  • Evans, W. Randy
  • Zelin, Alexandra I.

Abstract

In the contemporary business reality, marked by unemployment and loose labor markets, workplace abuse is likely to climb as organizations and managers wield increased leverage in the employment relationship. We explore the organizational phenomenon of worker abuse and examine workplace blog accounts from abused workers to uncover shared insights. Based on these findings, we offer research-based suggestions, implications for practice, and resources for organizations, managers, and workers. Specifically, we advance an ABUSE mitigation model as a holistic management system for identifying and dealing with workplace abuse.

Suggested Citation

  • Burke-Smalley, Lisa A. & Evans, W. Randy & Zelin, Alexandra I., 2022. "Voices of abused workers: Implications for mitigating worker mistreatment," Business Horizons, Elsevier, vol. 65(3), pages 315-327.
    • Handle: RePEc:eee:bushor:v:65:y:2022:i:3:p:315-327
    DOI: 10.1016/j.bushor.2021.03.005
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0007681321000732
    Download Restriction: Full text for ScienceDirect subscribers only
    File URL: https://libkey.io/10.1016/j.bushor.2021.03.005?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Lee, So Yun & Hanson, Matthew David & Cheung, Ho Kwan, 2019. "Incorporating bystander intervention into sexual harassment training," Industrial and Organizational Psychology, Cambridge University Press, vol. 12(1), pages 52-57, March.
    2. Jane O'Reilly & Sandra L. Robinson & Jennifer L. Berdahl & Sara Banki, 2015. "Is Negative Attention Better Than No Attention? The Comparative Effects of Ostracism and Harassment at Work," Organization Science, INFORMS, vol. 26(3), pages 774-793, June.
    3. Saxena, Mahima & Geiselman, Timothy Adam & Zhang, Sheng, 2019. "Workplace incivility against women in STEM: Insights and best practices," Business Horizons, Elsevier, vol. 62(5), pages 589-594.
    4. Meyer, Caitlin & Zelin, Alexandra I., 2019. "Bystander as a Band-Aid: How organization leaders as active bystanders can influence culture change," Industrial and Organizational Psychology, Cambridge University Press, vol. 12(3), pages 342-344, September.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Lance Ferris, D. & Fatimah, Shereen & Yan, Ming & Liang, Lindie H. & Lian, Huiwen & Brown, Douglas J., 2019. "Being sensitive to positives has its negatives: An approach/avoidance perspective on reactivity to ostracism," Organizational Behavior and Human Decision Processes, Elsevier, vol. 152(C), pages 138-149.
    2. Yuntao Bai & Lili Lu & Li Lin-Schilstra, 2022. "Auxiliaries to Abusive Supervisors: The Spillover Effects of Peer Mistreatment on Employee Performance," Journal of Business Ethics, Springer, vol. 178(1), pages 219-237, June.
    3. Dhanakorn Mulaphong, 2023. "Social Undermining in Public Sector Organizations: Examining its Effects on Employees’ Work Attitudes, Behaviors, and Performance," Public Organization Review, Springer, vol. 23(3), pages 1229-1248, September.
    4. Wu, Long-Zeng & Ferris, D. Lance & Kwan, Ho Kwong & Chiang, Flora & Snape, Ed & Liang, Lindie H., 2015. "Breaking (or making) the silence: How goal interdependence and social skill predict being ostracized," Organizational Behavior and Human Decision Processes, Elsevier, vol. 131(C), pages 51-66.
    5. Shabneez Bhankaraully & Michel Goyer & Jeremy Aroles, 2023. "Workplace discrimination against LGBT employees in Mauritius: A sociological perspective," Economic and Industrial Democracy, Department of Economic History, Uppsala University, Sweden, vol. 44(4), pages 1105-1126, November.
    6. repec:thr:techub:10030:y:2022:i:1:p:214-237 is not listed on IDEAS
    7. Breidenthal, Amy P. & Liu, Dong & Bai, Yuntao & Mao, Yina, 2020. "The dark side of creativity: Coworker envy and ostracism as a response to employee creativity," Organizational Behavior and Human Decision Processes, Elsevier, vol. 161(C), pages 242-254.
    8. Angela L. Workman-Stark, 2021. "Fair Treatment for All: Testing the Predictors of Workplace Inclusion in a Canadian Police Organization," Management and Labour Studies, XLRI Jamshedpur, School of Business Management & Human Resources, vol. 46(1), pages 94-110, February.
    9. Amanda Christensen-Salem & Fred O. Walumbwa & Mayowa T. Babalola & Liang Guo & Everlyne Misati, 2021. "A Multilevel Analysis of the Relationship Between Ethical Leadership and Ostracism: The Roles of Relational Climate, Employee Mindfulness, and Work Unit Structure," Journal of Business Ethics, Springer, vol. 171(3), pages 619-638, July.
    10. Haina Zhang & Ziwei Yang & Ho Kwong Kwan & Fangjian Wu, 2023. "Workplace ostracism and family social support: a moderated mediation model of personal reputation," Asia Pacific Journal of Management, Springer, vol. 40(4), pages 1643-1682, December.
    11. Eunmi Jang & Xing Chen, 2022. "How Can We Make a Sustainable Workplace? Workplace Ostracism, Employees’ Well-Being via Need Satisfaction and Moderated Mediation Role of Authentic Leadership," Sustainability, MDPI, vol. 14(5), pages 1-16, March.
    12. Irene Chaidi & Chara Papoutsi & Athanasios Drigas & Charalabos Skianis, 2022. "Women: E-Entrepreneurship and Emotional Intelligence," Technium Social Sciences Journal, Technium Science, vol. 30(1), pages 214-237, April.
    13. Jacobo Gomez‐Conde & Ernesto Lopez‐Valeiras & Ricardo Malagueño & José Carlos Tiomatsu Oyadomari, 2022. "Quality of performance metrics, informal peer monitoring and goal commitment," Accounting and Finance, Accounting and Finance Association of Australia and New Zealand, vol. 62(3), pages 4041-4077, September.
    14. Yijing Lyu & Hong Zhu, 2019. "The Predictive Effects of Workplace Ostracism on Employee Attitudes: A Job Embeddedness Perspective," Journal of Business Ethics, Springer, vol. 158(4), pages 1083-1095, September.
    15. Zi Wang & Guiquan Li, 2018. "You don’t actually want to get closer to the star: How LMX leads to workplace ostracism," Frontiers of Business Research in China, Springer, vol. 12(1), pages 1-13, December.
    16. Yang Woon Chung, 2020. "The Relationship between Workplace Ostracism, TMX, Task Interdependence, and Task Performance: A Moderated Mediation Model," IJERPH, MDPI, vol. 17(12), pages 1-11, June.
    17. Ann Mari May & Mary G. McGarvey & Muazzam Toshmatova, 2024. "Gender differences in graduate student views on the professional climate in economics," Contemporary Economic Policy, Western Economic Association International, vol. 42(2), pages 206-222, April.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:bushor:v:65:y:2022:i:3:p:315-327. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/locate/bushor .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.