IDEAS home Printed from https://ideas.repec.org/a/eee/anture/v55y2015icp46-60.html
   My bibliography  Save this article

Prosocial behaviour in volunteer tourism

Author

Listed:
  • Coghlan, Alexandra

Abstract

This paper applies Self-Categorisation Theory to examine issues of role ambiguity and the balance between prosocial behaviour and personal benefits in volunteer tourism. Using interviews with returned volunteer tourists, the cognitive processing of their experiences was analysed; particularly the processes of individuation uncovered through “I” statements, and depersonalisation, through impersonal “you” statements. Results revealed that “I” statements described the tourist experience and personal benefits of volunteering, whilst impersonal “you” statements described the volunteering experience. Furthermore, as the theory predicts, the depersonalisation process (impersonal “you” statements) co-occurred with prosocial behaviour (co-operation, altruism, empathy, and shared norms). The findings suggest new and promising communication-based methods to better understand tourists’ self-assigned roles and prosocial behaviours.

Suggested Citation

  • Coghlan, Alexandra, 2015. "Prosocial behaviour in volunteer tourism," Annals of Tourism Research, Elsevier, vol. 55(C), pages 46-60.
    • Handle: RePEc:eee:anture:v:55:y:2015:i:c:p:46-60
    DOI: 10.1016/j.annals.2015.08.002
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0160738315001036
    Download Restriction: Full text for ScienceDirect subscribers only
    File URL: https://libkey.io/10.1016/j.annals.2015.08.002?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Palmer, Adrian & Koenig-Lewis, Nicole & Medi Jones, Lisa Elinor, 2013. "The effects of residents' social identity and involvement on their advocacy of incoming tourism," Tourism Management, Elsevier, vol. 38(C), pages 142-151.
    2. Lindgren, Monica & Wåhlin, Nils, 2001. "Identity construction among boundary-crossing individuals," Scandinavian Journal of Management, Elsevier, vol. 17(3), pages 357-377, September.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. José Abreu & Marisa R. Ferreira & Beatriz Casais, 2021. "Empowering the Community or Escape Daily Routine—A Voluntourism Perspective," Sustainability, MDPI, vol. 13(21), pages 1-14, October.
    2. Ying Li & Xuan Wu & Yu-Jie Chu & Ya-Jun Guo, 2022. "The Impact of Transformative Tourism Experiences on Prosocial Behaviors of College Students: Multiple Chain Mediating Effects of Dispositional Awe and Social Connectedness," Sustainability, MDPI, vol. 14(20), pages 1-16, October.
    3. Thompson, Jamie & Taheri, Babak, 2020. "Capital deployment and exchange in volunteer tourism," Annals of Tourism Research, Elsevier, vol. 81(C).
    4. Kay Smith, Melanie & Diekmann, Anya, 2017. "Tourism and wellbeing," Annals of Tourism Research, Elsevier, vol. 66(C), pages 1-13.
    5. Christou, P. & Hadjielias, E. & Farmaki, A., 2019. "Reconnaissance of philanthropy," Annals of Tourism Research, Elsevier, vol. 78(C), pages 1-1.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Bredvold, Randi & Skålén, Per, 2016. "Lifestyle entrepreneurs and their identity construction: A study of the tourism industry," Tourism Management, Elsevier, vol. 56(C), pages 96-105.
    2. Giovanni Perucca, 2019. "Residents’ Satisfaction with Cultural City Life: Evidence from EU Cities," Applied Research in Quality of Life, Springer;International Society for Quality-of-Life Studies, vol. 14(2), pages 461-478, April.
    3. Kiflemariam Hamde, 2004. "Mind in Africa, Body in Europe: The Struggle for Maintaining and Transforming Cultural Identity - A Note from the Experience of Eritrean Immigrants in Stockholm," Working Papers 2004.38, Fondazione Eni Enrico Mattei.
    4. Büyükdağ, Naci & Kitapci, Olgun, 2021. "Antecedents of consumer-brand identification in terms of belonging brands," Journal of Retailing and Consumer Services, Elsevier, vol. 59(C).
    5. Farmaki, Anna, 2017. "The tourism and peace nexus," Tourism Management, Elsevier, vol. 59(C), pages 528-540.
    6. Zhang, Carol X. & Wang, Liang & Rickly, Jillian M., 2021. "Non-interaction and identity change in Covid-19 tourism," Annals of Tourism Research, Elsevier, vol. 89(C).
    7. Francesco Rullani, 2006. "Dragging developers towards the core," KITeS Working Papers 190, KITeS, Centre for Knowledge, Internationalization and Technology Studies, Universita' Bocconi, Milano, Italy, revised Feb 2007.
    8. Lidija Lalicic & Irem Önder, 2018. "Residents’ Involvement in Urban Tourism Planning: Opportunities from a Smart City Perspective," Sustainability, MDPI, vol. 10(6), pages 1-16, June.
    9. Luo, Nuan & Zhang, Mingli & Hu, Mu & Wang, Yu, 2016. "How community interactions contribute to harmonious community relationships and customers’ identification in online brand community," International Journal of Information Management, Elsevier, vol. 36(5), pages 673-685.
    10. Gieling, Joost & Ong, Chin-Ee, 2016. "Warfare tourism experiences and national identity: The case of Airborne Museum ‘Hartenstein’ in Oosterbeek, the Netherlands," Tourism Management, Elsevier, vol. 57(C), pages 45-55.
    11. Mike Peters & Chung-Shing Chan & Anita Legerer, 2018. "Local Perception of Impact-Attitudes-Actions towards Tourism Development in the Urlaubsregion Murtal in Austria," Sustainability, MDPI, vol. 10(7), pages 1-28, July.
    12. Songyi Kim & Youngeun Kang & Jin-Han Park & Sung-Eun Kang, 2021. "The Impact of Residents’ Participation on Their Support for Tourism Development at a Community Level Destination," Sustainability, MDPI, vol. 13(9), pages 1-15, April.
    13. Maria Francisca Blasco López & Nuria Recuero Virto & José Figueiredo, 2020. "Determinants of Residents’ Word-of-Mouth Behaviour and Support for Tourism," Administrative Sciences, MDPI, vol. 10(3), pages 1-14, August.
    14. Zenker, Sebastian & Braun, Erik & Petersen, Sibylle, 2017. "Branding the destination versus the place: The effects of brand complexity and identification for residents and visitors," Tourism Management, Elsevier, vol. 58(C), pages 15-27.
    15. Claude-Hélène Mayer, 2009. "Managing Conflicts through Strength of Identity," management revue - Socio-Economic Studies, Nomos Verlagsgesellschaft mbH & Co. KG, vol. 20(3), pages 268-293.
    16. Wang, Suosheng & Chen, Joseph S., 2015. "The influence of place identity on perceived tourism impacts," Annals of Tourism Research, Elsevier, vol. 52(C), pages 16-28.
    17. Van Laer, Koen & Janssens, Maddy, 2014. "Between the devil and the deep blue sea: Exploring the hybrid identity narratives of ethnic minority professionals," Scandinavian Journal of Management, Elsevier, vol. 30(2), pages 186-196.
    18. Monterrubio, Carlos, 2016. "The impact of spring break behaviour: An integrated threat theory analysis of residents' prejudice," Tourism Management, Elsevier, vol. 54(C), pages 418-427.
    19. Gössling, Stefan & McCabe, Scott & Chen, Ning (Chris), 2020. "A socio-psychological conceptualisation of overtourism," Annals of Tourism Research, Elsevier, vol. 84(C).
    20. Weihui Mei & Lorraine Pe Symaco, 2022. "Students’ Entrepreneurial Identity Construction: Role and Social Identity Influences," SAGE Open, , vol. 12(2), pages 21582440221, April.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:anture:v:55:y:2015:i:c:p:46-60. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.journals.elsevier.com/annals-of-tourism-research/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.