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The Effect of Competency, Negotiation Model and Emotional Intelligence in the Stakeholders Capability on Result of Negotiation Construction Dispute in Indonesia

Author

Listed:
  • Ladika Ladika

    (Master Program of Civil Engineering, Mercu Buana University, Indonesia,)

  • Syafwandi Syafwandi

    (Department of Civil Engineering, Mercu Buana University, Indonesia.)

  • Budi Susetyo

    (Department of Civil Engineering, Mercu Buana University, Indonesia.)

Abstract

The construction project is a series of activities that are long, complex and increase potential of construction understanding differences, disagreements, and conflicts between various parties involved in construction work. So many construction projects that cause disputes between parties. In negotiating disputes, negotiations often take place; the negotiation process requires the capability to get the best results, such as competency, negotiation model and emotional intelligence. This research based on 102 samples of respondents from 10 constrution project in Indonesia among 5 highrise building projects and 5 industrial projects. Subject of research focused on the four stakeholders in the main project, which will be analyzed with the partial structural-least square equation model (PLS-SEM). The results of the analysis show that competency and emotional intelligence have significant positive effects to negotiations result in construction dispute. Negotiation model does not influence the negotiation results in the highrise building projects or industrial projects. But the results were different if the negotiation model that was added with the competency would have an significant positive effects to negotiations result in construction dispute.

Suggested Citation

  • Ladika Ladika & Syafwandi Syafwandi & Budi Susetyo, 2020. "The Effect of Competency, Negotiation Model and Emotional Intelligence in the Stakeholders Capability on Result of Negotiation Construction Dispute in Indonesia," International Review of Management and Marketing, Econjournals, vol. 10(3), pages 73-82.
    • Handle: RePEc:eco:journ3:2020-03-11
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    References listed on IDEAS

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    1. Huma Sarwar & Kashif Nadeem & Junaid Aftab, 2017. "The impact of psychological capital on project success mediating role of emotional intelligence in construction organizations of Pakistan," Journal of Global Entrepreneurship Research, Springer;UNESCO Chair in Entrepreneurship, vol. 7(1), pages 1-13, December.
    2. Peidong Sang & Jinjian Liu & Lin Zhang & Lingqiao Zheng & Haona Yao & Yanjie Wang, 2018. "Effects of Project Manager Competency on Green Construction Performance: The Chinese Context," Sustainability, MDPI, vol. 10(10), pages 1-17, September.
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    More about this item

    Keywords

    Negotiation; Competency; Emotional Intellegence; Construction; Dispute;
    All these keywords.

    JEL classification:

    • D91 - Microeconomics - - Micro-Based Behavioral Economics - - - Role and Effects of Psychological, Emotional, Social, and Cognitive Factors on Decision Making
    • L74 - Industrial Organization - - Industry Studies: Primary Products and Construction - - - Construction
    • O22 - Economic Development, Innovation, Technological Change, and Growth - - Development Planning and Policy - - - Project Analysis
    • J53 - Labor and Demographic Economics - - Labor-Management Relations, Trade Unions, and Collective Bargaining - - - Labor-Management Relations; Industrial Jurisprudence

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