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How Wastes Influence Quality Management

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Author Info

  • Gratiela Dana BOCA

    () (North University Baia Mare, Faculty of Sciences Baia Mare, Romania)

  • Hasan GOKKAYA

    () (Karabuk University, Faculty of Engineering, Turkey)

Abstract

Companies are often surprised to learn that only a fraction of their activities actually add value for their customers. A primary cause of waste is information deficits – employees simply lack the knowledge they need to do their jobs efficiently and effectively. This leads employees to waste valuable time and motion searching, waiting, retrieving, reworking or just plain future action. Companies are able to respond to changing customer desires with high variety, high quality, low cost, and with very fast throughput times. Eliminating waste along entire value streams, instead of at isolated points, creates processes that need less human effort, less space, less capital, and less time to make products and services at far less costs and with much fewer defects, compared with traditional business systems. Companies are able to respond to changing customer desires with high variety, high quality, low cost, and with very fast throughput times.

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Bibliographic Info

Article provided by "Dunarea de Jos" University of Galati, Faculty of Economics and Business Administration in its journal Economics and Applied Informatics.

Volume (Year): (2011)
Issue (Month): 2 ()
Pages: 85-90

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Handle: RePEc:ddj:fseeai:y:2011:i:2:p:85-90

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Related research

Keywords: Wastes; Quality costs; Cover costs; Production management; TQM;

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