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Testing the Use of Crowdsourced Information: Case Study of Bike-Share Infrastructure Planning in Cincinnati, Ohio

Author

Listed:
  • Nader Afzalan

    (College of Arts & Sciences, University of Redlands, USA)

  • Thomas Sanchez

    (School of Public and International Affairs, Virginia Tech, USA)

Abstract

Considering the power of web-based tools for crowdsourcing, planning organizations are increasingly using these technologies to gather ideas and preferences from the public. These technologies often generate substantial, unstructured data about public needs. However, our understanding of the use of crowdsourced information in planning is still limited. Focusing on the City of Cincinnati Bike-share planning as a case study, this article explores the challenges and considerations of using crowdsourced information. Employing mixed analysis methods, the article analyzes participant suggestions and examines whether and how those suggestions were incorporated into the bike-share plan. Interpretive analysis of interviews provided insights about suggestions that were used in the final plan. The results highlight organizational opportunities and limitations. A variety of organizational factors affected the utility of crowdsourced information in Cincinnati bike-share plan. These include the capability of the planning organizations to analyze data and facilitate participation, and the perception of planners about the value of crowdsourced information and local knowledge.

Suggested Citation

  • Nader Afzalan & Thomas Sanchez, 2017. "Testing the Use of Crowdsourced Information: Case Study of Bike-Share Infrastructure Planning in Cincinnati, Ohio," Urban Planning, Cogitatio Press, vol. 2(3), pages 33-44.
    • Handle: RePEc:cog:urbpla:v:2:y:2017:i:3:p:33-44
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    References listed on IDEAS

    as
    1. Wayne Williamson & Bruno Parolin, 2012. "Review of Web-Based Communications for Town Planning in Local Government," Journal of Urban Technology, Taylor & Francis Journals, vol. 19(1), pages 43-63.
    2. Nader Afzalan & Brian Muller, 2014. "The Role of Social Media in Green Infrastructure Planning: A Case Study of Neighborhood Participation in Park Siting," Journal of Urban Technology, Taylor & Francis Journals, vol. 21(3), pages 67-83, July.
    3. Nader Afzalan & Jennifer Evans-Cowley, 2015. "Planning and Social Media: Facebook for Planning at the Neighbourhood Scale," Planning Practice & Research, Taylor & Francis Journals, vol. 30(3), pages 270-285, June.
    4. Lisa A. Schweitzer & Nader Afzalan, 2017. "09 F9 11 02 9D 74 E3 5B D8 41 56 C5 63 56 88 C0: Four Reasons Why AICP Needs an Open Data Ethic," Journal of the American Planning Association, Taylor & Francis Journals, vol. 83(2), pages 161-167, April.
    5. Lisa Schweitzer, 2014. "Planning and Social Media: A Case Study of Public Transit and Stigma on Twitter," Journal of the American Planning Association, Taylor & Francis Journals, vol. 80(3), pages 218-238, July.
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    Cited by:

    1. Claire Daniel & Christopher Pettit, 2022. "Charting the past and possible futures of planning support systems: Results of a citation network analysis," Environment and Planning B, , vol. 49(7), pages 1875-1892, September.
    2. Médard de Chardon, Cyrille, 2019. "The contradictions of bike-share benefits, purposes and outcomes," Transportation Research Part A: Policy and Practice, Elsevier, vol. 121(C), pages 401-419.

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