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On the Inattention to Digital Confidentiality in Operations and Supply Chain Research

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  • Brett Massimino
  • John V. Gray
  • Yingchao Lan

Abstract

Digital assets are growing in scale, scope, and importance, amplifying the necessity to maintain their confidentiality. Yet, digital confidentiality has received vastly less research attention from operations and supply chain management (OSCM) scholars than cost, quality, flexibility, delivery, and innovation. We contend that this lack of attention has, at least partly, produced recommendations that ultimately could harm digital confidentiality performance. To guide future research, we synthesize relevant gaps across the OSCM and information systems literatures and discuss relevant OSCM research opportunities. Many of these opportunities are articulated as propositions. We also discuss contemporary industry practices aimed at upholding digital confidentiality. We call for the OSCM community to consistently and explicitly examine digital confidentiality as a performance dimension, and argue that failure to heed this call will be detrimental to our field's influence and relevance as digital assets continue to increase in value relative to physical ones.

Suggested Citation

  • Brett Massimino & John V. Gray & Yingchao Lan, 2018. "On the Inattention to Digital Confidentiality in Operations and Supply Chain Research," Production and Operations Management, Production and Operations Management Society, vol. 27(8), pages 1492-1515, August.
    • Handle: RePEc:bla:popmgt:v:27:y:2018:i:8:p:1492-1515
    DOI: 10.1111/poms.12879
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    Cited by:

    1. Yongtao Peng & Bohai Chen & Eleonora Veglianti, 2022. "Platform Service Supply Chain Network Equilibrium Model with Data Empowerment," Sustainability, MDPI, vol. 14(9), pages 1-21, April.
    2. Maximilian Klöckner & Christoph G. Schmidt & Stephan M. Wagner, 2022. "When Blockchain Creates Shareholder Value: Empirical Evidence from International Firm Announcements," Production and Operations Management, Production and Operations Management Society, vol. 31(1), pages 46-64, January.
    3. Chuangneng Cai & Xiancheng Hao & Kui Wang & Xuebing Dong, 2023. "The Impact of Perceived Benefits on Blockchain Adoption in Supply Chain Management," Sustainability, MDPI, vol. 15(8), pages 1-24, April.
    4. Zeng, Fangli & Chan, Hing Kai & Pawar, Kulwant, 2020. "The adoption of open platform for container bookings in the maritime supply chain," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 141(C).
    5. Subodha Kumar & Rakesh R. Mallipeddi, 2022. "Impact of cybersecurity on operations and supply chain management: Emerging trends and future research directions," Production and Operations Management, Production and Operations Management Society, vol. 31(12), pages 4488-4500, December.
    6. Hee Kyung Kim & Chang Won Lee, 2021. "Relationships among Healthcare Digitalization, Social Capital, and Supply Chain Performance in the Healthcare Manufacturing Industry," IJERPH, MDPI, vol. 18(4), pages 1-13, February.
    7. Alikhani, Reza & Ranjbar, Amirhossein & Jamali, Amir & Torabi, S. Ali & Zobel, Christopher W., 2023. "Towards increasing synergistic effects of resilience strategies in supply chain network design," Omega, Elsevier, vol. 116(C).
    8. Deqing Ma & Pengcheng Ma & Jinsong Hu, 2024. "The Impact of Blockchain Technology Adoption on an E-Commerce Closed-Loop Supply Chain Considering Consumer Trust," Sustainability, MDPI, vol. 16(4), pages 1-41, February.

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