IDEAS home Printed from https://ideas.repec.org/a/bla/jomstd/v38y2001i7p943-971.html
   My bibliography  Save this article

Technology and The Courtroom: An Inquiry into Knowledge Making in Organizations

Author

Listed:
  • Giovan Francesco Lanzara
  • Gerardo Patriotta

Abstract

Recent theories of knowledge management have offered a functionalist understanding of knowledge creating dynamics in organizations. Their focus is on the role of knowledge assets as a determinant of competitive performance. However, the presupposition that knowledge can be managed or treated as an objective commodity seems to overlook the highly interactive, provisional and controversial nature of knowledge‐oriented phenomena in organizations. By deviating from the mainstream, we conduct a phenomenological inquiry into knowledge making within the setting of courtroom trials. Evidence is provided by in‐depth case studies carried out in six Italian courtrooms adopting videocassette recording (VCR) technology as a tool for recording and storing the proceedings of criminal trials. The behavioural responses of courtroom actors confronted by the intrusion of an alien technology in a highly institutionalized and resilient setting are particularly relevant for the study of knowledge in organizations. They reveal the highly controversial, pasted up and medium‐specific features of organizational and professional knowledge systems. Rather than being the product of smooth conversion processes, knowledge in organizations is the outcome of inquiry, controversy and bricolage, resilient as a whole, but subject to local disputes, experiments and reassembling. Based on the findings of the cases, our account points towards a view of organizational knowledge as a dynamic, heterogeneous ‘assemblage’ characterized by ongoing transformations and reconfigurations.

Suggested Citation

  • Giovan Francesco Lanzara & Gerardo Patriotta, 2001. "Technology and The Courtroom: An Inquiry into Knowledge Making in Organizations," Journal of Management Studies, Wiley Blackwell, vol. 38(7), pages 943-971, November.
    • Handle: RePEc:bla:jomstd:v:38:y:2001:i:7:p:943-971
    DOI: 10.1111/1467-6486.00267
    as

    Download full text from publisher

    File URL: https://doi.org/10.1111/1467-6486.00267
    Download Restriction: no
    File URL: https://libkey.io/10.1111/1467-6486.00267?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Khurshid, Hamid & Snell, Robin Stanley, 2021. "Examining mechanisms for creating shared value by Asian firms," Journal of Business Research, Elsevier, vol. 129(C), pages 122-133.
    2. Wan Satirah Wan Mohd Saman & Nuraisyah Chua Abdullah & Norhayati Baba & Norshila Shaifuddin & Wan Nor Haliza Wan Mokhtar, 2015. "Sustainable Electronic Court Records Risk Management: Conceptions and Development of Framework," International Journal of Business and Administrative Studies, Professor Dr. Bahaudin G. Mujtaba, vol. 1(1), pages 42-48.
    3. Kent D. Miller & Shu-Jou Lin, 2010. "Different Truths in Different Worlds," Organization Science, INFORMS, vol. 21(1), pages 97-114, February.
    4. MariaLaura Di Domenico & Helen Haugh & Paul Tracey, 2010. "Social Bricolage: Theorizing Social Value Creation in Social Enterprises," Entrepreneurship Theory and Practice, , vol. 34(4), pages 681-703, July.
    5. Woojin Yoon & Jaeyun Jeong & Kyoung Won Park, 2021. "Informal Network Structure and Knowledge Sharing in Organizations: An Empirical Study of a Korean Paint Manufacturing Company," Administrative Sciences, MDPI, vol. 11(2), pages 1-18, May.
    6. Gerardo Patriotta, 2003. "Sensemaking on the Shop Floor: Narratives of Knowledge in Organizations," Journal of Management Studies, Wiley Blackwell, vol. 40(2), pages 349-375, March.
    7. Isto Huvila, 2022. "Making and taking information," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 73(4), pages 528-541, April.
    8. Américo, Bruno Luiz & Carniel, Fagner & Clegg, Stewart Roger, 2019. "Accounting for the formation of scientific fields in organization studies," European Management Journal, Elsevier, vol. 37(1), pages 18-28.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:bla:jomstd:v:38:y:2001:i:7:p:943-971. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Wiley Content Delivery (email available below). General contact details of provider: http://www.blackwellpublishing.com/journal.asp?ref=0022-2380 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.