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Classifying Managerial Problems: An Empirical Study Of Definitional Content

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  • Gerald F. Smith

Abstract

Problem categories play an important role in the thinking activities of many professionals. Organizational researchers have proposed that managers employ such categories as ‘threat’, ‘opportunity’ and ‘marketing problem’ in their thinking. This paper reports the results of a study of managerial problem categories, based on an analysis of managers’ verbal definitions of a variety of organizational problems. Problem categories previously proposed in the literature were rarely evidenced in these data. However, an iterative, inductive analysis led to the identification of a rich set of managerial problem categories satisfying appropriate criteria.

Suggested Citation

  • Gerald F. Smith, 1995. "Classifying Managerial Problems: An Empirical Study Of Definitional Content," Journal of Management Studies, Wiley Blackwell, vol. 32(5), pages 679-706, September.
    • Handle: RePEc:bla:jomstd:v:32:y:1995:i:5:p:679-706
    DOI: 10.1111/j.1467-6486.1995.tb00794.x
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    Cited by:

    1. Marc Nikitin, 2014. "Can Aristotle Help Us Specify the Very Nature of Management Problem?," Working Papers halshs-01015082, HAL.
    2. Marc NIKITIN, 2013. "Can Aristotle Help Us Specify the Very Nature of Management problem?," LEO Working Papers / DR LEO 2253, Orleans Economics Laboratory / Laboratoire d'Economie d'Orleans (LEO), University of Orleans.
    3. repec:dgr:rugsom:04a03 is not listed on IDEAS
    4. R Volkema, 2009. "Natural language and the art and science of problem/opportunity formulation: a transportation planning case analysis," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 60(10), pages 1360-1372, October.
    5. Friederike Wall, 2016. "Agent-based modeling in managerial science: an illustrative survey and study," Review of Managerial Science, Springer, vol. 10(1), pages 135-193, January.
    6. Boonstra, Albert, 2004. "An empirical taxonomy of IS decision-making processes," Research Report 04A03, University of Groningen, Research Institute SOM (Systems, Organisations and Management).

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