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Why Quality Circles Failed but Total Quality Management Might Succeed

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  • Stephen Hill

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  • Stephen Hill, 1991. "Why Quality Circles Failed but Total Quality Management Might Succeed," British Journal of Industrial Relations, London School of Economics, vol. 29(4), pages 541-568, December.
    • Handle: RePEc:bla:brjirl:v:29:y:1991:i:4:p:541-568
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    File URL: http://hdl.handle.net/10.1111/j.1467-8543.1991.tb00371.x
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    References listed on IDEAS

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    1. Stephen Hill, 1991. "How do you Manage a Flexible Firm? The Total Quality Model," Work, Employment & Society, British Sociological Association, vol. 5(3), pages 397-415, September.
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    Citations

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    Cited by:

    1. Chris Rees, 2001. "Worker Responses to Quality Organisation: Discourse and Materiality in Organisational Change," Work, Employment & Society, British Sociological Association, vol. 15(4), pages 743-761, December.
    2. Darren McCabe, 1999. "Total Quality Management: Anti-Union Trojan Horse or Management Albatross?," Work, Employment & Society, British Sociological Association, vol. 13(4), pages 665-691, December.
    3. Dodd, Nigel, 2000. "Economic sociology in the UK," economic sociology. perspectives and conversations, Max Planck Institute for the Study of Societies, vol. 2(1), pages 3-12.
    4. Sue Konzelmann & Robert Forrant, 2000. "Creative Work Systems in Destructive Markets," Working Papers wp187, Centre for Business Research, University of Cambridge.
    5. David Neumark & Peter Cappelli, 1999. "Do "High Performance" Work Practices Improve Establishment-Level Outcomes?," NBER Working Papers 7374, National Bureau of Economic Research, Inc.
    6. Tariq Mehmood & M. Rashid Salaria & M.A. Qureshi, 2009. "Role of Quality Management in Pharmaceutical Development: Evidence from Islamabad and Lahore," Indus Journal of Management & Social Science (IJMSS), Department of Business Administration, vol. 3(2), pages 21-30, December.
    7. Oluwafemi & Olaoluwa J. & Okon & Samuel Essien, 2018. "The Nexus Between Total Quality Management, Job Satisfaction And Employee Work Engagement In The Food And Beverage Multinational Company In Nigeria," Organizations and Markets in Emerging Economies, Faculty of Economics, Vilnius University, vol. 9(2).
    8. Deborah Foster & Paul Hoggett, 1999. "Change in the Benefits Agency: Empowering the Exhausted Worker?," Work, Employment & Society, British Sociological Association, vol. 13(1), pages 19-39, March.
    9. Bossink, B.A.G. & Blauw, Jan-Nico, 2003. "Strategic ambitions as drivers of improvement at Daimler Chrysler," Serie Research Memoranda 0002, VU University Amsterdam, Faculty of Economics, Business Administration and Econometrics.
    10. Mick Marchington & Adrian Wilkinson & Peter Ackers & John Goodman, 1993. "The Influence of Managerial Relations on Waves of Employee Involvement," British Journal of Industrial Relations, London School of Economics, vol. 31(4), pages 553-576, December.

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