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The use of shared digital platform solutions to address challenges to multi-agency preparedness, response and recovery work within the UK

Author

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  • Drew, Laura

    (Kirklees Council, UK)

Abstract

This paper discusses ResilienceDirect — the UK’s strategic resilience platform for response and information sharing, designed to support the multi-agency aspects of emergency response. The paper will focus on the functionality of the system as well as the related challenges. The paper identifies a set of recommendations for addressing the challenges to improve usability and uptake. The recommendations will consider best practices from other multi-agency response platforms and feedback from ResilienceDirect users.

Suggested Citation

  • Drew, Laura, 2023. "The use of shared digital platform solutions to address challenges to multi-agency preparedness, response and recovery work within the UK," Journal of Business Continuity & Emergency Planning, Henry Stewart Publications, vol. 17(2), pages 187-198, December.
    • Handle: RePEc:aza:jbcep0:y:2023:v:17:i:2:p:187-198
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    More about this item

    Keywords

    ResilienceDirect; interoperability; emergency response; resilience; JESIP; communications;
    All these keywords.

    JEL classification:

    • M1 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration
    • M10 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - General
    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation

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