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When what can go wrong, does go wrong: Fire department operations during cascading events

Author

Listed:
  • Norris, Bryan

    (San Antonio Fire Department, USA)

Abstract

In 2021, Texas experienced a historic winter storm that paralysed the state. In particular, the city of San Antonio experienced a weather system which, over the span of seven days, created a pattern of cascading issues. This paper describes how the situation forced the San Antonio Fire Department to adapt its policies and procedures to respond to issues and circumstances that were never even thought possible for the area. The paper shows how critical thinking and innovation provided the department the ability to respond to the needs of the residents of San Antonio.

Suggested Citation

  • Norris, Bryan, 2023. "When what can go wrong, does go wrong: Fire department operations during cascading events," Journal of Business Continuity & Emergency Planning, Henry Stewart Publications, vol. 16(4), pages 359-365, June.
    • Handle: RePEc:aza:jbcep0:y:2023:v:16:i:4:p:359-365
    as

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    More about this item

    Keywords

    San Antonio; Winter Storm Uri; response; adaptation; cascading events;
    All these keywords.

    JEL classification:

    • M1 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration
    • M10 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - General
    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation

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