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The Kaiser Permanente Northern California COVID-19 physician redeployment experience: Redeploying physicians to meet the demands of the pandemic

Author

Listed:
  • Meyer, Mary C.

    (The Permanente Medical Group, USA)

  • Elliott, Martin

    (Senior Research Assistant, USA)

  • Fitzgerald, Suzy

    (Director of Emergency Management Training, USA)

  • Dlott, Richard

    (Senior Physician (Retired), The Permanente Medical Group, USA)

  • Reyes, Vivian

    (National Physician Lead, Care at Home Program and Regional Medical Director of Strategic Hospital Initiatives, The Permanente Medical Group, USA)

Abstract

This paper describes a redeployment programme developed by Kaiser Permanente Northern California (KP NCAL) to meet physician staffing needs during five COVID-19 surges in Northern California. By leveraging two existing programmes, creating a flexible system of redeployment levels, and supporting the system with a robust training programme, the physician redeployment programme effectively addressed physician staffing needs, maximised excellent patient care, and supported KP NCAL physicians during the pandemic. The programme delivered care to over 131,000 outpatients with COVID-19 infection and redeployed physicians into more than 800 inpatient shifts.

Suggested Citation

  • Meyer, Mary C. & Elliott, Martin & Fitzgerald, Suzy & Dlott, Richard & Reyes, Vivian, 2022. "The Kaiser Permanente Northern California COVID-19 physician redeployment experience: Redeploying physicians to meet the demands of the pandemic," Journal of Business Continuity & Emergency Planning, Henry Stewart Publications, vol. 16(2), pages 134-149, December.
    • Handle: RePEc:aza:jbcep0:y:2022:v:16:i:2:p:134-149
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    More about this item

    Keywords

    emergency management; disaster response; surge staffing; pandemic response; physician redeployment;
    All these keywords.

    JEL classification:

    • M1 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration
    • M10 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - General
    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation

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