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Business continuity beyond COVID-19: Lessons learned and the ‘illusion of preparedness’

Author

Listed:
  • Hall, Tracy

    (Wolf & Company, P.C., USA)

Abstract

The COVID-19 pandemic has forced organisations to react swiftly to an evolving crisis and find creative solutions in real time. In a relatively short period, remote access, employee hardware requirements and flexible work schedules have significantly raised people’s expectations regarding what constitutes a ‘normal’ level of preparedness. However, have organisations capitalised on the lessons learned from the event to improve operational practices and business opportunities, or has the situation merely created an illusion of preparedness? This paper describes the incredible strides made over the last two years before exploring the key lessons that have been overlooked and discussing the potentially misleading sense of readiness that threatens to prevail.

Suggested Citation

  • Hall, Tracy, 2022. "Business continuity beyond COVID-19: Lessons learned and the ‘illusion of preparedness’," Journal of Business Continuity & Emergency Planning, Henry Stewart Publications, vol. 16(1), pages 45-52, September.
    • Handle: RePEc:aza:jbcep0:y:2022:v:16:i:1:p:45-52
    as

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    More about this item

    Keywords

    pandemic planning; COVID-19; preparedness; business continuity;
    All these keywords.

    JEL classification:

    • M1 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration
    • M10 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - General
    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation

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