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Automating an operational resilience programme: An approach to readiness

Author

Listed:
  • Haenen, Marzia

    (Independent author, UK)

Abstract

The decision to automate any part of a resilience programme may be straightforward, but translating that decision into a successful software selection and implementation demands complete, detailed scoping and a commitment to a culture of ongoing change and improvement. This paper provides an approach to the design of supporting reporting and data frameworks and models, up to the point of requests for information or proposal. It also provides suggestions on embedding an ongoing change process, and guidance and watch-points at each stage. This should in turn ensure that software selection is informed and successful, and that subsequent change is managed successfully.

Suggested Citation

  • Haenen, Marzia, 2020. "Automating an operational resilience programme: An approach to readiness," Journal of Business Continuity & Emergency Planning, Henry Stewart Publications, vol. 15(2), pages 171-181, December.
    • Handle: RePEc:aza:jbcep0:y:2020:v:15:i:2:p:171-181
    as

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    More about this item

    Keywords

    automation; tooling; change; design; data;
    All these keywords.

    JEL classification:

    • M1 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration
    • M10 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - General
    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation

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