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Implementing business continuity management systems and sharing best practices at a European bank

Author

Listed:
  • Aronis, Stelios

    (Alpha Bank Group, Greece)

  • Stratopoulos, Georgios

Abstract

This paper provides an overview of the methodology applied by the Alpha Bank Group in order to implement a business continuity management (BCM) programme to its parent company (Alpha Bank SA), as well as to its subsidiaries in Albania, Bulgaria, Cyprus, Former Yugoslav Republic of Macedonia, Greece, Romania, Serbia, UK and Ukraine. It also reviews the problems faced, how they were overcome and the lessons learned. When implementing a BCM programme in a large organisation, it is very important to follow the methodology described by BCM standard ISO 22301, otherwise the business continuity plan is unlikely to work efficiently or comply with the business recovery requirements, as well as with the requirements of other interested parties, such as customers, regulatory authorities, vendors, service providers, critical associates, etc.

Suggested Citation

  • Aronis, Stelios & Stratopoulos, Georgios, 2016. "Implementing business continuity management systems and sharing best practices at a European bank," Journal of Business Continuity & Emergency Planning, Henry Stewart Publications, vol. 9(3), pages 203-217, February.
    • Handle: RePEc:aza:jbcep0:y:2016:v:9:i:3:p:203-217
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    More about this item

    Keywords

    banking; BCM; BCMS; business impact analysis; business continuity strategy; disaster recovery; exercising and testing; ISO 22301; risk assessment; resilience; plan development;
    All these keywords.

    JEL classification:

    • M1 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration
    • M10 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - General
    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation

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