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Developing the intelligent airport

Author

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  • Rostworowski, Antoine

Abstract

The proliferation of common-use and self-service technologies, the emergence of the mobile device as a multi-purpose tool and accompanying IT infrastructure upgrades are offering significant opportunities to enhance the airport operating environment and build a truly ‘intelligent’ airport. To benefit fully from these advances, however, it will be vital to have a cohesive and targeted technology strategy, ensuring the various systems are all well integrated. Achieving this integration will require collaboration from all stakeholders, including passengers, airlines, governments and airport authorities, on a global basis. Worldwide standards are also needed for the effective sharing and protection of data (‘business intelligence’) generated by technologies using smartphones, near-field communication, biometrics and the like. Stakeholders need to work together to exchange information and be flexible enough to respond to the varied needs of passengers, airlines and airports.

Suggested Citation

  • Rostworowski, Antoine, 2012. "Developing the intelligent airport," Journal of Airport Management, Henry Stewart Publications, vol. 6(3), pages 202-206, June.
    • Handle: RePEc:aza:jam000:y:2012:v:6:i:3:p:202-206
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    Citations

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    Cited by:

    1. Rubio-Andrada, Luis & Celemín-Pedroche, María Soledad & Escat-Cortés, María-Dolores & Jiménez-Crisóstomo, Abel, 2023. "Passengers satisfaction with the technologies used in smart airports: An empirical study from a gender perspective," Journal of Air Transport Management, Elsevier, vol. 107(C).
    2. Jiang, Yirui & Tran, Trung Hieu & Williams, Leon, 2023. "Machine learning and mixed reality for smart aviation: Applications and challenges," Journal of Air Transport Management, Elsevier, vol. 111(C).

    More about this item

    Keywords

    self-service; smartphone; mobility; business intelligence; automation; collaborative decision-making (CDM);
    All these keywords.

    JEL classification:

    • R4 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - Transportation Economics
    • R40 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - Transportation Economics - - - General
    • M1 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration
    • M10 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - General

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