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The Effect of Organizational Conflict on the Job Performance of Employees: A Case Study of Service Affairs Chamber in North Kordofan State

Author

Listed:
  • Mustafa Adam Mohamad Abkar

    (University of Kordofan: Faculty of Economics and Business Studies (Sudan))

  • Adam Yagoub Abkar Hammad

    (University of Kordofan: Faculty of Economics and Business Studies (Sudan))

  • Enaam Malek Elmensour

    (North Kordofan State (Sudan))

Abstract

This paper aimed to investigate the relationship between organizational conflict and job performance of employees a case study of the Service Affairs Chamber-North Kordofan State. The study used a non-probability sample. The questionnaire was distributed to 80 employees with a response rate of 88%. For the analysis of data and hypotheses testing, a descriptive statistical method was used (frequencies, percentages, deviations) and analytical statistical methods (Exploratory Factor Analysis, Confirmatory Factor Analysis, Pearson correlation and, path analysis) through the statistical package for social sciences (SPSS) program. The results of the study showed a partial positive relationship between the components of organizational conflict and creativity. The results also indicated a partial relationship between the dimensions of organizational conflict and achievement. According to the results, we recommend applying the study model to achieve high performance of the workers. The study presented proposals for future research, including a study of mediating and moderating variables in the relationship between organizational conflict and the job performance of employees.

Suggested Citation

  • Mustafa Adam Mohamad Abkar & Adam Yagoub Abkar Hammad & Enaam Malek Elmensour, 2020. "The Effect of Organizational Conflict on the Job Performance of Employees: A Case Study of Service Affairs Chamber in North Kordofan State," Management & Economics Research Journal, Faculty of Economics, Commercial and Management Sciences, Ziane Achour University of Djelfa, vol. 2(1), pages 14-31, March.
    • Handle: RePEc:alv:journl:v:2:y:2020:i:1:p:14-31
    DOI: 10.48100/merj.v2i1.71
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    More about this item

    Keywords

    Organizational Conflict; Conflict at the Individual Level; Interpersonal Conflict; Conflict Between Groups; Creativity Achievement;
    All these keywords.

    JEL classification:

    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation
    • C88 - Mathematical and Quantitative Methods - - Data Collection and Data Estimation Methodology; Computer Programs - - - Other Computer Software

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