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Assertive Communication Skills


Author Info

  • Maria Daniela Pipas

    ("Bogdan Voda" University of Cluj-Napoca)

  • Mohammad Jaradat

    ("Bogdan Voda" University of Cluj-Napoca)

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    Assertive communication is the ability to speak and interact in a manner thatconsiders and respects the rights and opinions of others while also standing up for your own rights,needs and personal boundaries. Assertive communication skills create opportunities for opendiscussion with a variety of opinions, needs and choices to be respectfully heard and considered inorder to achieve a win-win solution to certain problems. It can strengthen your relationships,reducing stress from conflict and providing you with social support when facing difficult times.

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    Bibliographic Info

    Article provided by Faculty of Sciences, "1 Decembrie 1918" University, Alba Iulia in its journal Annales Universitatis Apulensis Series Oeconomica.

    Volume (Year): 2 (2010)
    Issue (Month): 12 ()
    Pages: 17

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    Handle: RePEc:alu:journl:v:2:y:2010:i:12:p:17

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    Related research

    Keywords: ability; assertiveness; assertive behavior; passive behavior; aggressive behavior; submissivecommunication;

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