IDEAS home Printed from https://ideas.repec.org/a/aes/infoec/v21y2017i3p31-38.html
   My bibliography  Save this article

A Revised Set of Usability Heuristics for the Evaluation of Interactive Systems

Author

Listed:
  • Costin PRIBEANU

Abstract

Usability is a critical quality attribute in the information society. Inspection based evaluation re-lies on various forms of design knowledge that are used to assess the usability, such as ergonomic criteria, heuristics, and guidelines. Usability heuristics are widely recognized principles against which the usability of an interactive system could be evaluated. This work presents a revised set of usability heuristics that are based on the experience acquired in previous studies targeting local e-government websites. The underlying goal is to include the most important er-gonomic criteria and usability heuristics into a clear hierarchical organization, which helps evaluators to better explain and developers to better understand the usability problems. The new set has only fourteen heuristics that are structured into four groups: user guidance, user effort, user control and freedom, and user support. The main strength of this approach is the good coverage achieved with a reduced number of heuristics.

Suggested Citation

  • Costin PRIBEANU, 2017. "A Revised Set of Usability Heuristics for the Evaluation of Interactive Systems," Informatica Economica, Academy of Economic Studies - Bucharest, Romania, vol. 21(3), pages 31-38.
    • Handle: RePEc:aes:infoec:v:21:y:2017:i:3:p:31-38
    as

    Download full text from publisher

    File URL: http://revistaie.ase.ro/content/83/03%20-%20pribeanu.pdf
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Costin PRIBEANU & Ruxandra-Dora MARINESCU & Dragos Daniel IORDACHE & Maria GHEORGHE-MOISII, 2010. "Exploring the Usability of Municipal Web Sites: A Comparison Based on Expert Evaluation Results from Four Case Studies," Informatica Economica, Academy of Economic Studies - Bucharest, Romania, vol. 14(4), pages 87-96.
    2. Costin PRIBEANU, 2014. "Extending and Refining Usability Heuristics to Better Address User Centered Design Issues in the Development and Evaluation of Municipal Websites," Informatica Economica, Academy of Economic Studies - Bucharest, Romania, vol. 18(1), pages 83-91.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.

      Corrections

      All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:aes:infoec:v:21:y:2017:i:3:p:31-38. See general information about how to correct material in RePEc.

      If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

      If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

      If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

      For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Paul Pocatilu (email available below). General contact details of provider: https://edirc.repec.org/data/aseeero.html .

      Please note that corrections may take a couple of weeks to filter through the various RePEc services.

      IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.