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Sustainability of the Tourism Industry, Based on Financial Key Performance Indicators

Author

Listed:
  • Adriana Dutescu

    (Bucharest University of Economic Studies)

  • Adriana Florina Popa

    (Bucharest University of Economic Studies)

  • Andreea Gabriela Ponorîca

    (Bucharest University of Economic Studies)

Abstract

Even if there is a real need of a set of key performance indicators for small and medium sized enterprises, this is not yet considered to be satisfied. Our research is focused on two main aspects, each of them individually important for the users of accounting information: the basic indicators specific for analysing operational performance and for decision making and the trend of the key performance indicators in the context of the economic crisis. The starting point of the study is a questionnaire addressed to small and medium sized enterprises activating in the tourism area, especially in the hotel industry. The respondents answered the questions in perfect anonymity by choosing one of the multiple choices for some of them and offering open answers to the others. Our analysis reveals a fair view of the dynamic of the most used key performance indicators in Romanian hotel industry, the limits of their interpretation and usage and the evolution of the financial and economic performance. The declared purpose of the research is to set the bases of a starting point in order to provide solutions for improving the relevance and the usage of these indicators in this domain, in the context of a sustainable business, taking into account the nowadays status of the economy in general and in particular the hotel industry.

Suggested Citation

  • Adriana Dutescu & Adriana Florina Popa & Andreea Gabriela Ponorîca, 2014. "Sustainability of the Tourism Industry, Based on Financial Key Performance Indicators," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 16(Special 8), pages 1048-1048, August.
    • Handle: RePEc:aes:amfeco:v:37:y:2014:i:16:p:1048
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    References listed on IDEAS

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    Cited by:

    1. Sainaghi, Ruggero & Phillips, Paul & Zavarrone, Emma, 2017. "Performance measurement in tourism firms: A content analytical meta-approach," Tourism Management, Elsevier, vol. 59(C), pages 36-56.
    2. Irina Bogdana Pugna & Adriana Duțescu & Oana Georgiana Stănilă, 2019. "Corporate Attitudes towards Big Data and Its Impact on Performance Management: A Qualitative Study," Sustainability, MDPI, vol. 11(3), pages 1-26, January.
    3. Peer Jeelani & Shamim Ahmad Shah & Sajad Nabi Dar & Huma Rashid, 2023. "Sustainability constructs of mountain tourism development: the evaluation of stakeholders’ perception using SUS-TAS," Environment, Development and Sustainability: A Multidisciplinary Approach to the Theory and Practice of Sustainable Development, Springer, vol. 25(8), pages 8299-8317, August.
    4. Rezhen Harun & Gabriela O. Chiciudean & Kawan Sirwan & Felix H. Arion & Iulia C. Muresan, 2018. "Attitudes and Perceptions of the Local Community towards Sustainable Tourism Development in Kurdistan Regional Government, Iraq," Sustainability, MDPI, vol. 10(9), pages 1-13, August.
    5. Pugna Irina Bogdana & Dutescu Adriana & Stanila Georgiana Oana, 2018. "Performance management in the data-driven oragnisation," Proceedings of the International Conference on Business Excellence, Sciendo, vol. 12(1), pages 816-828, May.
    6. Gabriel Brătucu & Codruța Adina Băltescu & Nicoleta Andreea Neacșu & Dana Boșcor & Ovidiu Mircea Țierean & Anca Madar, 2017. "Approaching the Sustainable Development Practices in Mountain Tourism in the Romanian Carpathians," Sustainability, MDPI, vol. 9(11), pages 1-20, November.
    7. Gergő Thalmeiner & Sándor Gáspár & Ákos Barta & Zoltán Zéman, 2021. "Application of Fuzzy Logic to Evaluate the Economic Impact of COVID-19: Case Study of a Project-Oriented Travel Agency," Sustainability, MDPI, vol. 13(17), pages 1-19, August.
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    More about this item

    Keywords

    key performance indicators (KPIs); hotel industry; sustainability; sustainable;
    All these keywords.

    JEL classification:

    • M41 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Accounting - - - Accounting
    • L83 - Industrial Organization - - Industry Studies: Services - - - Sports; Gambling; Restaurants; Recreation; Tourism

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