This paper describes a study of the use of computer conferencing for work group communication and coordination. The goal of the study was to examine the relationship between group context and technology utilization, i.e. the social factors which influence a group's use of groupware. This paper describes three work groups, identifies patterns of computer conferencing use for each group, and examines the relationship between use patterns and group context. The findings provide considerations for groupware introduction.
Download Info
To download:
If you experience problems downloading a file, check if you have the
proper application to
view it first. Information about this may be contained
in the File-Format links below. In case of further problems read
the IDEAS help
page. Note that these files are not on the IDEAS
site. Please be patient as the files may be large.
Publisher Info
Paper provided by MIT Center for Coordination Science in its series Working Paper Series with number
182.